Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cap for spring and autumn, I liked it,
From the moment of order to receiving the parcel it was 4 weeks. Track tracked. The hat corresponds to the photo. The material is pleasant to the touch. The hat is thin, it will not go for the winter. On the head sits tightly. No smell. I recommend the goods and the store.
Hat for autumn. Good stretch. Short, to the ears.
The goods are excellent and small for those who have a large head waiting 27. Day
Well received Perfect I love a lot Thank you
Good but not winter
The cap is super, eventually the son selected, I will take the second one, for the winter it is thin for the autumn of the spring the very thing
Came in a general parcel, quickly, in the five, although initially the delivery was to the Post Office. .. Color, as in the photo, the quality of norms, nichcho does not stick out. The frost will be cold, if only with a hood. In general, worthy. Thank you
I'm very happy. Thank you. Shipping very fast.
Good, easy and very nice hat! No smell.
Thank you. Fast shipping. Price + Quality = = normal. Not big is not small. OK pull!! Of course there is no speech about winter. Only for late spring. Of course I would have seen it on the counter-I did not buy it in my life. In the photo, it looks much bigger and more spectacular!..
A good hat, pleasant to the touch material.
Came quickly, the description corresponds.
Hat. cool
Not deep, good quality hat. Not on severe frost. I liked it.
Super
The goods are good. Nice one. On all sizes will go.
Note, the hat is really short, as in the description. Not on a big head. Easy, not for severe frosts.
Good hat, thank you!
All as described by the hat came in time by the store davolna five stars
Thank you store! This product fits the description.
The cap is elotic, thin. For early autumn, late spring)., and so cool. I advise you to buy.
Soft well stretches on quality excellent son liked
ممنازه
great product recommend store very fast shipping and very accurate as description and very nice product. thanks