Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love these brushes, they're very soft and don't let go of movies when you wash them. I recommend them
Beautifully
Brushes norms.
The order came in 3 weeks, the brushes are cool, well stuffed. thank you to the store.!
Great ones I recommend 100%
very good quality brushes. will order again. thanks
Wonderful, soft and with a lot of quality 5/5
Brushes are very good quality, dense.
Arrived quickly. All brushes came according to the description and the picture. Brushes perform their function fine. So I'm happy over all.
Encantada con mi compra. Las brochas son ideales, muy bonitas y suaves. Han llegado perfectamente, bien embaladas. Muy contenta. Recomendable 100%. Gracias vendedor.
Excellent brushes
Кисти пришли быстро в Москву, качество нормальное, ворс в меру мягкий, не слишком мягкий, то что нужно в общем, рекомендую.
Good brushes
Nice brushes. Shipping fast. I recommend to buy.
Excellent beautiful brushes, delivery fast
Just a great set at such a reasonable price. I use this brush for cream products. These brushes are hard stopped and wear the product well on the skin on. I recommend it to everyone to 200%. Super, super and again super set!!!
So happy with these brushes. They are really good quality & The bristles are so soft. They arrived within a week which is the fasted I’ve ever had an order! So pleased with my order and service overall. Thank you.
Brushes are cool! Come quickly!
Very soft! Good quality and wrapped up nicely.
Very good quality and very soft, they have come quite fast and are great for the price they have
Thank you! Delivery of days 10, although allegedly in a month.
Very fast. Super soft but my wife still not experienced not washed
son lo mejor del mundo, y el envío súper rápido, las recomiendo muchooo
Brushes very cool came whole. The stuffing is dense. Look stylish
Very good, comfortable brushes