Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It shines bright enough, white, took a second time in a polatka, and I do not regret it during the afternoon it is worth charging from the sun and in the evening it it it
The parcel was in transit for 18 days. Tracked. The lamp came well packed, in working condition. It shines normally. Characteristics correspond. I'll post the unpacking video later. Our Channel: https://www.youtube.com */channel/ucmcpznrylviomqvc8bwwrhw (after Com, remove * and you will be happy). Watch and subscribe to our channel.
Продавец все сделал чётко, пришло быстро, товар соответствует описанию, всё работает. Рекомендую товар и продавца, не пожалеете.
Fast Delivery It's whole. Is working Recommend
It came quickly. it works.
Illuminate better than I expected, now I have to check the duration but for soon great, very fast shipping and no problems
Delivery mega fast, everything works, the order is satisfied
Ok tested and works well
All as in the description to the store Thank you
Tight lights, rapidly charges, fast delivery.
Good qulity. Bulbs came well packed, solar panels charge. The light from the bulbs is bright, the brightness unfortunately does not change, only one option-just shines.
Super fast.
I liked the lamp. Quality is good. And at home and on the street it charges well when it gets light. The indicator is on. The store sent even two, although I ordered one, for which he special thanks and respect. Just an unexpected gift. Shipping fast. This is already my second order from this seller. The first time I ordered lamps from him is more expensive-they were also satisfied.
Arrival in 3 days
It's like the description. Came a little charged, when connecting the solar battery module, the red LED on the end of the bulb lights up, its brightness changes depending on the light of the solar battery. About the brightness of the bulb itself: if you use it as a desktop, you can read without straining your eyes, if as a chandelier in the room, then dull of course, but, I'll check on how much charge is enough and write later
Lantern is good, everything works, charges from the solar battery without problems, tracking training, delivery relatively not long. Seller recommend.
It came quickly, the product corresponds, I recommend the store. I use its services already non-first.
Delivery fast! Everything works! The store is good! Recommend!
Came pretty fast
ok
Came to Omsk quickly... the battery is charged... in principle satisfied with the services .....
Thank you all OK
Good bulb, quite bright for the tent. I still did not check how much the charge holds, but after a minute of charging from the cable, I worked almost ten minutes.
Amazing, in two days at home and perfect everything. Thank you very much.
It's arrived in three days, Seems to work well lo