Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm very satisfied 😌 with this watch. Got as picture 😀🖼️
Very beautiful watch and good material, super recommend, and comes with a very useful wrist strap adjusting equipment, super recommend.
The product is very beautiful, this is the second time I bought my son, he liked it very much, but he dropped it and broke it and it was very sad. Mom said, I am very sorry, my mother's heart could not stand it, of course I bought it again, I will give it a birthday surprise I recommend a quality watch
Cute product totally pleased
Arrived well the only test more is that I ordered it green and they sent it Blue
I think the product is very successful and beautiful delivered to the turkey in a week an excellent speed
I arrived fast it is very nice and elegant, it does not use the second hand but I suppose it will be for the battery, but I am satisfied it is more and it is lusco and everyone likes it, I will buy more models to sell XD
I like this a lot it is very nice and high quality,and the shipping was very fast it didn't even take a week.I recommend it 😁
Thanks AliExpress team, I really like it and it looks beautiful than I expected.
Thank you very much. Very fast delivery. Really good quality product. I recommend. Thanks Ali Express
This is the first time I make an online order via Aliexpress I received my order as soon as possible I'm happy Thank you
It looks better than in the photo and feels good both quality and comfort, very good watch also brings to adjust the strap
All good with the order, arrived quickly to my place of residence and the product is the same as shown in the advertising, I am satisfied
Good watch, good packaging, fast arrival, great elegant and attractive design, certainly worth the wait.
I was a little skeptical about how this would look in person. I was shocked how nice it was. it's heavy, it comes in a nice box, it comes with tools and directions on how to set the dials.. I was 100% impressed. I hope my husband loves it. Also very fast shipping!!
Product is perfect, I liked it very much.
good items
Beautiful watch, very surprised of its beauty. It is quality, an excellent price for its quality! Recommended
Received in a timely manner. Very satisfied with the quality and presentation of the watch, we go for many more😊.
I like it a lot
Good watch ⌚️, bad shipping 🚢
Fast shipping is the third one I order. Price quality is excellent. Only a little weight is missing. For the price. A 10 .. Well packed.
Peace be upon you, I received the hour, a very beautiful and elegant, arrived before the specified time, the credibility and professionalism of this seller, thank you and to another transaction, God willing, received in Algeria Post and thank God arrived in the case good
A product that deserves very, very much more than the price came in a long time than I expected thanks.
Beautiful watch and very high quality product. Shipping is fast as also delivery