Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice and arrived in 2 weeks, I liked it and it was the size I needed
The most decent seller on all AliExpress. Perfect packaging, accompanying certificate is attached, Not a single flaw in the product. Manager-with instant chat reaction. Thank you.
Beautiful. I just asked for it size 10 thinking how the chinitos make everything smaller and I keep the ring very big. I only fit in the debt of the middle and still I am loose
The ring this precious I do not deny it, according to its certificate it says that it is white gold with platinum (Pt) if they look for it the periodic table of the elements Like he mentions that the Patino is made of 750% and 100% silver and I know that it is a good combination Like it is marked on the ring which is 18K for gift is very good I highly recommend this seller
I loved it arrived before the estimated date I hope it lasts a long time
Beautiful! Exceeds my expectations
Fast shipping
Ring, size, packing, delivery all is very very good, i recommend it to all, ring is same as described. Thank you so much ☺️
It is beautiful, which I do not know if it will be real gold or it is bathed, well in a box.
Comes better than described with certificate and all
very nice better than the pictures
Fantastic. It looks like an expensive ring. Far more valuable than the price. Definitely buying more!!!
Very good and butifull
Great looking ring, can be easily taken as a real diamond.
Divine. Fits well to the size of my finger, although a little more than expected.
The product is the same one that appears in the photo. I quickly received it thank you.
Very happy she loved it
Very cute and good quality is a beautiful jewel. I arrived before the time ..
Super
Very nice wave a little too big
Perfect for just what I was looking for👍👍
The ring that had been requested was not the one that arrived, however the one that also arrived in beautiful, I would have liked the one I requested to arrive, it can be seen that it is good quality, hopefully it does not change color, although impossible for the price
I am allergic to alot of metals and I haven't had any problems with this ring yet
Looks good quality, I'm Ready Reorder larger size Thanks for the fast delivery☺️
It is beautiful fan, good quality, arrived without Certificate