Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's really very nice I really recommend a lot I don't know if it's silver but it looks beautiful
The exact size I ordered, arrived before the indicated date, I am satisfied with the order.
Lived an upscale product.
It is very nice but it does not bring a box or a certificate. The order arrived very very very very docked in a miserable yellow envelope. Parcel Mail nefarious service❌❌❌❌❌. As for the product excellent quality☺️
I loved it, very beautiful and in good condition,🤗🤗🤗
This is a stunning ring. It looks so real is nice to wear so that when I’m out and about I can put this one on instead of my real diamond but this one looks dead on a real diamond and the band is awesome. It stays nice and sharp. It doesn’t look like it’s fading out. It doesn’t change colors. It doesn’t turn your finger green Nothing has changed on it and I have worn it through everything washing rough playing everything nothing has changed on this ring .It’s beautiful.
Looks real, excellent quality
Very nice my wife loved
Very good experience in buying my ring💍👌Perfect and very beautiful many Thanks
I bought several and they are very nice. Good material, I totally recommend them.
I missed my ID card but the ring is nice I hope you like it
lindo
Same as the description, the size is perfect
This item very well the exact measurement, and it looks good
I love this ring too size was true to it
Very beautiful
I am surprised at the genuine look and feel of this piece! The band is sturdy and the stone is exquisite! The sizing is accurate. This is a beautiful ring with an unbelievable price. It did take 5 days before it was even shipped, but came quickly after. It is definitely worth the wait!
Wowww really surprised with this ring, very beautiful, the exact measurement, I thought it would never arrive, because the delivery was muyyyy it takes, but thank you very much🙏
I love it! It is really beautiful, exact size, and for the price I would buy a thousand times again Did not bring the certificate
Very cute perfect size high quality well pack with a guaranteed Chinese
I fell in love as soon as I saw it, I love it
It is beautiful, in the hand and for that price it causes a sensation, as they sell, it is silver and it should not be damaged... we will see with daily use if it does not lose or stain
Very beautiful stone shines very beautiful
Very elegant ring, looks very good quality and I love the little details 🥰
Very nice I love it, I arrive before the scheduled date