Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hat in the photo looks a little better, soft, without lining, 100% polyester (sorry).
Pretty thick, quality fabric, fabric printing is excellent. Well sewn. Don't squeeze. Very happy with the purchase. I'll buy again
The hat is beautiful, but it should be taken into account that it has two seams
Nice, soft and comfortable. Well made and interesting buy. Came in good time. Recommended.
I liked it very much. It turned out that it is not just a hat, but you can wear it as a scarf. Sewed in two layers so that you do not need to fold anything and twist: the hat closes at the top in itself due to twisting the fabric. But if you want to pull around your neck like a scarf-you can easily do it. The fabric is pleasant to the touch soft and seems warm, although thin. The color is very nice, as in the picture. I am very pleased. Thank you
Beautiful beanie love the colours happy with my purchase thanks
Very Good. I recommend ! Thanks for the gift.
nice . but size is small . thank u store
Took for sports walks, in practice it will be visible, suitable or not, all the same synthetics, although soft ,,,8, I'll add later
perfect
Yes, everything is fine! !!)))
Corresponds to the description.
Quickly arrived good quality thanks to the store
Fast shipping, very good quality product, live the Bald
Very nice, quality price fast Thanks
It's soft and took 15 days to arrive
Cool & Unique styled winter hat for Men & Women Bought one for my mom as well, see pictures ! Very Fast delivery, no issues. Great Quality hat. Recommended !
The hat is pleasant to the touch, soft, two-layer, I liked it. Came the same color as ordered. Packed in a bag. Can be used as a scarf. Corresponds to the picture and expectations. So recommend. Would not say that it is very warm, the material is quite thin, let us see what happens when wear it.
Exactly as in the description. I love
Very good hat. Recommend.
And color and quality good thank you and prosperity
It's pretty warm, good finish. And long
Up to MOS. area 17 days, the material is pleasant, the description corresponds.
Delivery 2,5 weeks. The photos are totally consistent. Bright juicy coloring. For the autumn is excellent, and in the form of a cap, and in the form of a snood
I love it. Cuter than in the picture. Really 5 stars. Grace salesman. Super!!