Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
vamp
Came in for two weeks. Good quality producer advise
On a wide leg narrow. but in general, norms.
Excellent sneakers, light, run nice, came for 2.5 weeks, I recommend the store and the goods!
Very fast delivery, nice unpack good protect bubble cover , so comfort, fresh red color, very light. quality i will see later :) but looks nice
Excellent, comfortable, soft! There is no smell-I wash in the typewriter-whole did not break))
Size in size. Don't listen to anyone. I'm not taking it for the first time. Believe my experience.
All is well very fast delivery
Кроссовки хорошие. Отлично продуваются. Размер в сантиметрах соответствует.
Excellent croses. I wear 43 ordered 44. Mistaken turned out to be large in size. Take the size in size.
Only asphalt runner. Just asphalt. No gravel. Suitable for rocky terrain. Very light. Super comfortable. Better than Nike., Adidas, assics, rebook,. Better and more comfortable. I can't believe it. Very comfortable for MARATHON, for smooth terrain without small stones. With hard insole if it would serve perhaps for mountain runner with small rocks. You'll be very happy when you try them. It's a sense of freedom.
Excellent, came in 2 weeks
Товар пришел испорченный , деньги вернули.
In 39 usual size, impeccable! Very flexible and comfortable Just a little plastic smell. Fast shipping. In short very satisfied.
Sneakers are super White, the quality is good, the sole is like a durable, good insole, the size is 42, approached 42. It remains to withstand their operating conditions.
Delivery is fast, size in size, everyone is happy, everything is fine.
I took 45rr on my 29 cm. Approached the butt. The sole is in the form of cells, soft. Shoes without smell. A little glue from the sole.
Odorless, the size is exactly on the leg, light. By appearance it looks good, let's see how much they carry.
A good option in general. I'll still order.
Всё отлично. За косарь с небольшим 43 размер точно подошли. Ношу тоже 43.
Very cool, size take one more, ordered 40 and in fact 39, delivery is fast.
The store sent at once 04-30 numbers, but for some reason lay on the shipment for almost a month until 05-30 numbers. Got 06-10, at the post office. Very satisfied with the goods, light, with ventilation cells. I took 46 European size, just. There is not much smell of material, but to air.
Pedido llegó antes de tiempo. Son muy cómodas. Talla perfecto.
Corresponds to the description, the price quality is normal, light
The measurement is correct and comfortable in the foot I loved it and it is as in the picture
Sneakers are relatively good, only the holes under the laces are quite hilly. Price them 12, no more! My size is 45, ordered-46. Slightly longer than 45, and the width is excellent. Who has a narrow leg, you can order in size. I did not communicate with the store.