Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product exactly fits the description arrived very quickly Highly recommend the store
Very apparent and I arrive super fast
Norms
Goods received. Looking quality.
Super. All is well.
Very fast shipping , the box came a little crushed but the product is fine . Very good communication with the store
Faster received than expected. The phone holder itself is adjustable to different phone brands. Material looks solid and I like the three different options to attach the holder in the car.
то что и хотели. качество отличное
Finally a rugged mobile phone holder
buen producto de alta calidad. envío rápido y bien adaptable
Показался хлипким механизм фиксации телефона, думаю, на наших «автобанах» долго не проживёт и придётся возвращаться к магниту.
The goods are satisfied, the delivery is fast, in just 19 days, I recommend!
Good qulity
Very Good
The parcel came in 17 days. All according to the description. Totally plastic. The suction cup is covered with a sticky layer. Honor 9x comes in with a large margin. I'll set it up when it's warmer.
Excellent holder, made of high-quality plastic, the phone holds well. The product came quickly, I recommend the store!!!
Recommended. The product is accurate as a description
I got 30 days to Moscow. Everything is super! Very nice bracket.
Arrived well packaged. Am satisfied, looks a good product.
very fast shipping, the Mobile Holder is very good. Thanks.
Very good quality for price, thx
It came quickly, fully corresponds to the description, recommended
The goods received, very quickly, two weeks. Everything looks great, works, adjusts. Let's see how it will hold in the car, but with the appearance of the product is very good. Thank you. Recommend. Then I'll leave an additional review.
Recommended purchase! The packaging was poor, but fortunately the product was not damaged.
The materials look like quality. I haven't tried it in the car yet, but it looks really good. I hope it works as it should.