Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
||*Estimated Shipping Time
||4-20 Business days
||4-20 Business days
|Australia, New Zealand
||4-20 Business days
|Central & South America
||4-30 Business days
||7-20 Business days
||10-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
superbe très bien Je suis très contente merci beaucoup bonne journée ☺✨
Parfait j'adore revu rapidement
رائعة جدا مثل الوصف كبيرة للغاية وضعة بها إبني سنة و نصف و نام بها مريحة و شاسعة جدا شكرا
A wonderful bag, large, roomy, everything is placed in it. It is very convenient to fold, there is a glue
I never received the item but I got a refund from the store. I'm still disappointed that I did not receive it because it would have been very useful for my daughter
The product arrived in perfect condition, it takes less than a month to arrive, it is wide and large and it is like se.de scribe good store
Very nice bag, all seams hold, the system is ingenious, the fabrics and quality design. Very satisfied with my purchase, thank you very much!
It arrived within the deadline, fits the description, the material is good quality.
great quality very fast shipping bigger then I thought
Totally compliant with the description. Great practice. The small mattress is thin but thicker than a simple changing mat. I recommend
Amazing product loved that highly recommended the response of store is also good
Arrived in good condition, tracked parcel. So far so good. Thank you
Good quality, I recommend!
Very cool backpack, I recommend.
la mochila es my práctica para la madre ya qué puede llevar todo lo que necesita el bebé a parte puede el bebé descansar y no estar en brazos continuamente cuándo está fuera de casa estoy contenta gracias
entrega mucho más rápida de lo que estaba estimado...la calidad parece buena,no la he utilizado xq es para un regalo.muy satisfecha recomendable
It is good and same like in the picture. I highly recommended!! Hopefully can be longlast.. Delivery is on time Thank you
Great diaper bag. great quality. I wished the changing station was a bit more structured on the sides, where it is just a thin net
It was what I expected, faster than I thought and it's just like the picture, I recommend
Gorgeous I recommend
Super! Ample space, easy transportation and nice design. I loved it and met my expectations
came as described. fast shipping. highly recommended.
The goods were sent on time, quickly, corresponds to the description, packed well, several parcels in one. In sock and strength did not try, the backpack is large, all the locks work, many pockets. Thank you store!
the bag is so nice and funny at the same time because when I imagine my little baby inside, it's so amazing. is a good quality and very good price. I was a little bit afraid to buy it online because I don't trust online stores anymore because of bad experiences but actually I'm 100% satisfied. thank a lot guy for your sincerity and I hope I will find more thinks in your store.