Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just an awesome sweater!!!!
Soft, pleasant, like a turtleneck, size only-only!
It's hardly cashmere. But the turtleneck is very pleasant to the body. Color is good. Went to Krasnodar for a month somewhere
Pleasant to the touch, beautiful olive color. But wildly small, I thought it would be an oversize as in the store's photo. On the Russian 48-xl just as much as possible in the guise and short, only under the trousers or skirts with a high waist. Sleeves are also short, you have to roll under 3/4. If I lose weight, I'll order more.
Excellent sweater for your money, soft, cozy.
Good golfer, size L goes to C
It's soft, for the great price and arrived very quickly
Quality is good, the size of the sole is perfect) you can safely order
Sweater liked, warm, Russian 42 (xs) -a little free
The quality of the sweater surpassed all my expectations!!! Very satisfied with this parcel with AliExpress! The cost of the thing was 911 R, in stores such a sweater would cost at times more. The color is milky, more gives a pink shade. Already wore several times, the fabric is quality, do not sweat in it, to the body is pleasant soft.
Very soft sweater, pleasant to the body, it smells nice! Sits free, really liked! Thank you!
Warm, soft to the touch, pleasant to the body sweater. Externally beautiful-you can both with a skirt and with jeans, and with trousers. With the store did not communicate
The sweater is not bad. But XL on my 96x80x115 and the height of 158 is a little too small.
Delivery to Rostov 4 weeks. The color and model fully correspond to the description. To the touch is pleasant, soft. At 48 size XL sat well, but as a turtleneck, without stock. On height 175 sleeve just, but also without stock.
Good, warm turtleneck
Be careful with the size. On m took XXL
Very nice quality and soft material
Kwalitatief erg mooie trui. De stof is stevig en wat dikker. De kleur komt overeen met de foto. Ik raad je aan; neem liever een maat te groot dan precies de juiste maat. Ik ben erg blij met deze aankoop.
Very soft, but No Labels. it is not clear how to wash
Nice sweater Tight
I put 5 stars in order that the review would be visible with a low rating reviews are not visible. The material is good but the size does not correspond to the description at all. I wear the size S ordered il TKA as I wanted that it was free. The size is smaller than S. In the photo, you can see rukova at 5mm less than the length of 6 cm smaller, the size on the product is nowhere listed only on the Il package. The store on the contac does not go to write did not come back and everything, claims that this is Il. Opened a dispute for a refund, the dispute won returned the entire amount. It is better to find another seller than to waste time here.
The quality is good, soft, pleasant to the body. The size approached 44 rosyan. Color as in the picture, not bright, very calm, pleasant.
Fine quality! Insanely soft blouse) almost does not crumple)
Очень классный свитер. У меня уже есть один такой же с этой ссылки , ему 4 года и он идеален , с ним ничего не произошло , разве что стал немножко грубее. именно поэтому и заказала ещё один другого цвета размер С на хс-с сел отлично , оверсайзы сильные не люблю поэтому заказала свой размер . На рост 160 отлично и рукав и сама длина свитера
I love this sweater! Delivery is fast, the quality is super. I order it for the second time. At its size C, I take m. Excellent. 5 *