Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This pendant is wonderful, so loving
The goods came whole and safe. the packing is weak. The goods went very long for almost two months. I thought I 'd never come.
Very beautiful costume jewelery, reached in 2 weeks, thank you
He arrived in the estimated time. Just like the photo Very beautiful!
In life, even better than in the picture. Thank you very much
Made with a soul. Thank you store. Recommend. Delivery of the month and a half.
The order arrived in time. everything corresponds to the description.
Very gentle kit. Super sight. Liked the chain
Set nice dressy. Color such as the picture. Recommend
Quality, of course, leaves much to be desired... Stones in the picture of the turquoise shade, but came Blue... But in general, despite the shortcomings, very beautiful, I liked
Sealed well, fast, description corresponds
Went well for a very long time. Two months. Look cute, from the far. Through the stone is translucent through the back of the earrings, which makes it not beautiful with a близи. Came without fasteners, of course I'll take off from others, but if there were no others, I would have to buy separately. Not good!
Got it. Quite a massive set. Two rhinestones fell off, were in a bag. Glued everything perfectly!
Packing thin black package. But it's whole. The set is heavy. the chain for it is thin. It looks pretty. Delivery more than a month.
The set is very beautiful. Masterpiece. In the photo it is worse. Reality is different. Better. Delivery fast Recommend
Lovely set! Everyone is happy, except for the length of the chain.
Очень достойный набор! Смотрится очень нарядно! Рекомендую!
30:06------04:08 ПОЛУЧИЛА В МОСКВЕ. ОЧЕНЬ КРАСИВО, НЕЖНЫЙ НАБОР ЖАЛЬ ЧТО БЫСТРО ТЕМНЕЕТ. ЦЕПОЧКА С УДЛЕНИТЕЛЕМ, ЕСЛИ ШЕЯ ТОЛСТАЯ КАК У МЕНЯ. ЗА ЭТИ ДЕНЬГИ ПРОСТО ШИК.
Выглядит очень красиво, на фото не переливается красота, но при трении метал пахнет
I received my product, I am very satisfied; It was well packaged, it came within the marked term and is very good in size and looks very good :)