Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A1++++++ GREAT CASE THANKU
Such a high quality iphone case! Fits perfectly and looks amazing! I would buy again it feels so soft but sturdy
Excelent.
Mooi hoesje. Geen echt leer maar PU, staat in de omschrijving.. verder ziet het er goed uit en was hij snel verstuurd.
Very good to do business with you. Everything are just 100 % OK !!!! SUPER !!! A++++++++++++++++
Perfect, wireless charging works through the hull. I really recommend. Thank you very much to the store very good quality!!!
Order received, all is well. But the cover did not fit. I needed an iPhone 11, I ordered an iPhone 11 pro. Quickly solved this question. Ordered for iPhone 11. Waiting.
Very good product
nice telephone case, the material is good. fast delivery
Love it!
good
9/12 ordered, 30/12 received!! Very fine case and exactly as description and pictures
Good quality and very functional
Batya appreciated
This the second time I buy thank you very much, recommended store have a happy year and many success
Whole fast shipping, nice case! Definitely worth your money!
Very nice thank you
Fits iPhone X perfectly. Like having the credit card slots.
Awesome quality. Although the color is abut darker than what I expected, it's such a quality made case. Extremely happy for my order. Shipping was delivered as schedule. I switch to this new case right away!
Incredibly fast delivery, orders the 28. November and get at 12. December 2020!! The cases are really great and have a great material quality! Corresponds exactly the description and the picture. The price is for this lovely iPhone cases unbeatable! I am really very happy with my purchase and recommend this product and the store with 5 stars +++++
Very high quality cover! The size approached perfectly. Pleasant to the touch, the seams are even. The compartment on the lock is attracted by soft magnets to the outside of the cover. The color is the same as the photo. Recommend.
If I got it fast I liked it I'm glad graciad
Well received this excellent case for my iPhone, also serving as a purse!
I hope it is for. iPhone 12 pro
Thanks for the fast delivery