Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
wife loves it
OK, very good and fast
Expensive store congratulations. Received the purchase in 10 days from order to delivery. the bag is perfect. Good finish and identical to product advertised. Would be good if all AliExpress sellers were as guys. Excellent service, speed, courtesy. Arrived very well packed. Thank the seller and recommend. Wish continued success in sales.
Top ! Merci au vendeur !
Excellent quality and very spacious to fit anything. Comfortable to wear.
Very happy! Perfect size, large but not too much, like a very comfortable, well finished shoper style. I totally recommend
Amazing. Very good to hear store. All professionalism.!
bella
Very fast and everything as described positive 100x100
Bag is very nice!
Very beautiful, planning to fill it with some summer care as a gift for my daughter before her vacation .
Super handbag
It was a gift for my mother and she was delighted, I can't put pictures because she has it but she doesn't lack detail until the label and the zipper are equal
Same as in the photo
Not opened yet but I know the quality
Very nice bag, and well packaged to make a beautiful Christmas gift
Great! Very happy with the order as long as the item. I liked it very much!
The bag is medium size, it is strong plastic with zipper and an inner pocket. All right, at first it has a little plastic smell, but then it disappears. Good product.
It's a beautiful and comfortable bag
Second time ordering. Fast shipping and beautiful bag! So worth it.
danke
Excellent quality, equal to photo super fast shipping!
Very very very beautiful, only me l'aspettavo slightly wider
It's exactly the same as the image. It's really beautiful and arrived excellently well packed and protected, without a single scratch. He arrived super fast despite the pandemic. I love it, it's a great product!
It's identical to the photo and description. A marvel of quality and design.