Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
dziękuję za szybką dostawę super jestem mega zadowolona dzięki sprzedawcyi polecam
I already ordered 2 times. Everything works. Garland bright. The truth has a strong smell
The order received quickly, has not yet checked. Thank you. Later I will add a review.
All the bulbs work. Modes switches correctly. I ordered 10 m. They didn't, but judging by the club, that is, they are these 10 m.
Delivery to St. Petersburg 25 days super store delivery recommend fully tracked to the Mail in St. Petersburg goods satisfied, everything as described in the seller gerlyand is super bright.
Гирлянда отличная, работает идеально, всё дошло в целости. Много режимов, переключается кнопочкой. Очень довольна качеством и ценой. Доставка быстрая - в Украину 2 недели.
Cool Garland, came quickly, white. The goods is satisfied)
MARIUPOL Ukraine 22 days. The quality is excellent. Sent quickly. The store is responsive. The class shines. Dear customers, from December 21 to December 31 gerlyanda walked Mariupol. Please negotiate with the seller, so that you do not get into the slip. Company meest express Ukraine. The most disgusting and irresponsible service. 10 days around the city.
Shipping to Spain takes 17 days. This is the second time I make the purchase from this store. Everything is perfect. I recommend it 100%
Everything works well. The length did not check.
Very satisfied! let's see how much it will last.
Fast shipping. Good packing.
Thing. I regret that I did not buy 2-3 PCs. Bright enough. Even on a cloudy day you can see perfectly. Photos do not pass. Wire, of course, fat. But if you use it neatly, I think it will serve ..
Garland is cool, fully corresponds to the description and photo of the store. A little chemical smell. The parcel arrived for 2 weeks in mistexpress in Kiev.
Bright LEDs
Good gerlyanda! LED, which means it does not turn, consumption of 4w at constant glow and 1.5-2 W at the mill, accordingly, it is not heated barely warm, the colors are natural and bright. And practically eternal, because there is nothing to burn. On each led resistor. The only thing that the strange order of colors, but it's not critical, for these kopecks will go))!
Everything is super, I recommend the store!
Good Garland, diodes are very bright, all modes work well. A little doubt the remote control itself. He seems so fragile. But if you carefully treat everything I think will be fine. The store sent quickly, well done! In a couple of weeks arrived
Great Garland! Delivery fast! I recommend the goods and the store!
Jovti diodi a little bit behind India ale in the reception Topchik
A good Garland, though the wires are too thin. Shines, there are many modes. Ordered 10 meters, measured, 10 meters iron. Hang on to the tree as the time comes
The garlands correspond to the description, ordered 4 pcs of 5 meters, everything works. Recommend.
Garland in Kharkiv came in 2 weeks. Earlier I ordered, there was a more reliable packaging, now just a bag of bubbles. The photo does not convey colors, in fact, the Garland is more bright and saturated. I'm happy)
Very beautiful quality garlands. Came in less than a month in Bratislava.
The wires are thin. Workable, effects switch. It is powered directly from the network. I did not measure the length, I hope for sure. Shipping fast. Track's honest. Packing normal.