Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality
Very good. Good termination and good capacity. Good price-product ratio
Excellent bag for your money, corresponds to the description, the quality is good.
Заказ был сделан 22 июля. Товар не отслеживался. Доставка самая долгая которую я помню. 2 месяца ожидании.
Excellent product! Fast shipping, 20 days. Good quality. Recommend the store.
Excellent. I ordered my second son. First I took myself. Advise
The store is excellent, well done. I had to buy 2 pcs. Order Shol 52 days to Kazakhstan.
Excellent bag all well stitched, the only negative is the plastic carabiners will not last long to be changed to metal
Заказ получил быстро! Рюкзак соответствует описанию на 100%, все швы и замки хорошие, материал качественный, прорезиненый внутри, чтобы ненамокло содержимое! Заказывал рюкзак на работу носить термос, воду, инструменты, все вполне помещается! Для представления о вместимости, была дома коробка чая Tess на 100 пакетиков, вот она в основной отдел рюкзака входит полностью, впритирочку, но входит и замок закрывается! Брал рюкзак за 480₽, за эту цену достойный товар! Заказ до Оренбургской обл. за 2 недели, я считаю это быстро! Большое спасибо продавцу! Буду заказывать еще, как этот сносится))
Backpack-Fire!! More than I thought, comfortable, durable. Pockets-stuck under each device. You can also put on everything. Came quickly and unexpectedly. Tomorrow I will be tearing in the kommandika in nature. I'll add it.
high quality product. my second buy and im surę not last!
Just as the image and has a lot of room and pockets, would be even better if it had a third strap to keep the bag on your back all the time
As always all OK I often take it that for half a year falls apart at the seams
Bag bomb, store Super delivery fast
It came quickly, to Smolensk in 10 days. The bag is cool, there are many compartments, but there are no declared 20L in it (can only if you count each pocket separately). As a hiking extra, generally excellent. For this money is an excellent option. Recommend.
Great product, perfect seams and quality materials!
Beautiful, excellent material, highly recommend and arrived 12 days before the deadline. Loved
Exceed this is the second I ask for a friend is of great strength and ability this great suoer.
Bought two and very satisfied with everything. Excellent, handle for right handed and left handed. Already put a patch!
Everything is super! Satisfied with the fast delivery I advise this store!!!
Cool handbag. Took for fishing. Lots of pockets. It is very convenient to spinning. To the "touch" from the rain will protect.
Ordered 12.07, received 26.07 handbag roomy, many pockets. Inside there is one large compartment and on the front and back.
Fast delivery in bulk parcel
I liked the goods!!!!!! It came quickly.
Nice bag. Recommend. Total capacity ~ 5 liters. On the photo a box of juice 2 liters, placed freely.