Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All OK-recommend
The parcel was delivered on time, the boots correspond to the declared size, while they smell too much, I hope it's temporary
Happy! Very high quality
In the Nizhny Novgorod region for 2 weeks! It feels like boots are different (different shape on the legs). Now about the pleasant). The quality is good, does not leak, the fastening allows you to adjust the density of the boot. Yes, for quality you have to overpay, than for 350-400 rubles disposable silicone... But it will last a long time (if the stones and nails do not walk). Measured foot size 39 and 42. In this range you need to take a model 40-41.
Think more fast and can US shoe size horse high shoes size must it will be
Very quickly came the goods, and, most importantly, on time for the season. Thank you very much!
Good product but not tried yet
Very fast to Poland, all OK
Не одевала ещё по улице, но подошву мне кажется можно было потолще сделать . Так всё подошло , удобно , с размером угадала , нога 24,5 см , брала немного больше чтобы были
Thank you. all fit for size 43.5
They are really gray and not black
Very fast shipping fourteen days to Poland. Good solid product. look like well.
In principle, it is convenient-put on top of the sneakers and climb into the water. Just don't cut through anything. On sneakers 42 R came 44 R. Boots (one centimeter, like, and extra, but considering that wearing rubber on rubber is quite difficult, 1-1.5 cm is just needed.
Vienen en una bolsita de plástico. Pedí n.39 y sirven perfectamente tanto para talla 38 como 39. Con tres botoncitos para diferentes ajustes. La suela parece que agarra muy bien. Ahora a esperar que llueva de nuevo para probarlas.
Замачательные калошки! Качество хорошее. Запаха нет. Доставили быстро! Спасибо продацу! Размер 42_43 заказала сыну, на ви подойти должны.
I received an order in a month, but it went long through the territory of Russia, there are no complaints to the store. The order came intact, corresponds to the description and photos. Remained to wait for the raw weather and check on the case)))
The size is indicated on shoes, excellent, silicone. My husband took dark, white, not yet worn, but satisfied, high-quality covers, sorry, that there was no higher
Good quality. Arrived very quickly ..