Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A month before Khabarovsk.
As always everything is super. Thank you for the gift
very fast delivery this time, happy for that
I loved this thread (0.07d) perfect to volume, it looks very with the nagaraku 0.07, but found it still a little more soft. To love, super indicate this thread. It shines you looking up, but the part is matte, beautiful, really loved! Ah, and with 1 month and 5 days!!! S2
The order went very quickly, even unexpectedly. Thanks store
August 19 ordered, September 14 took away at the post office. In the work I did not use yet, but it seemed to me that 11 length, like 12. As a gift put rings for glue
Всё супер Доставка достаточно быстрая Палетки были упакованы хорошо, ничего не сломалось Заказываю не первый раз, качество отличное :) Спасибо за колечки для клея
Заказ пришёл с 21.06.20 по 06.07.20. Это очень быстро. Заказываю постоянно у этого продавца. Ресницы отличного качества, изгиб, толщина соответствует. В работе удобны. В пучок формируется легко. Всегда уверена, что ресницы придут быстро. Очень приятно с этим поставщиком работать.
Eyelashes in the work are chic. I have been using them for more than a year. Thank you store!
Eyelashes are very soft 2D-3D can be done calmly, do not retreat.. As a gift put the rings, thank you)))
The cilia came during. Thank you to the store for the gift-ring for glue. Color saturated, no marriage
My package came broken... but the lashes were still fine.
It took almost 3 months to arrive. The eyelashes are very soft and good. They are perfect for russian volume.
Eyelashes are soft, everything matches, went almost 2 months.
Delivery fast! The curl is very strong, the tops are curves
Put 4 different parcels in one package. This is a huge plus!!! Delivery 20 days to Perm. Well packed. It's all. The eyelashes are soft. Very happy with the product. Seller recommend, there was no reason to communicate with him.
Eyelashes very much liked. D 0,10 is D + 0,85. Since 0,12 it is D 0,10. On 4 photos D 0.10 in comparison with Barbara d 0,10, on 5 photos from 0.12 in comparison with Barbara d 0,10. The tape is sticky good, Gray. The eyelashes are soft, the boiling water test passed on the urea. In general, the quality was very surprised. One but, this is the filling of the line, in the photo can be seen, rare. I recommend eyelashes and myself will pass on them completely. Packed were in puppy and carton box, all in one)
Very good product, but the 0.10 is thinner than expected to take 0.15 for the. 10 but otherwise the quality is excellent, it's soft and shiny, I recommend!!
Well ooo very soft, conquered. The tape is just a nightmare, but I found a way out how to make beautiful bundles! Interesting? Look for silicone "pancakes" for help in work. I 've got them full, I took it back at the beginning of my studies. I'll add the work photo later.