Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality. Except that a little tight frame, a little tightly pressed to the ears. The sound is good, its prices are definitely worth. The battery is good, play long.
Great quality, sound very good. Only a complaint was that the box came well mixed, should come with a better. Otherwise, the earphone is intact and arrived fast. My girlfriend liked
Fast delivery, headphones are good.
The packaging was slightly damaged. Quite satisfied with the sound, good bass and volume. Regarding Autonomy still can not opinion. The microphone also has good pickup on call. Very good quality/price ratio.
I have just received the product, just 3 days after buying it. Even though it was scheduled for the next month!!! It is in perfect condition, the Bluetooth music sounds spectacular and it finds the radio too!! I haven't tried the SD card but it seems that will work.
Box arrived totally destroyed, but the phone was intact and working perfectly. Arrived in less than 30 days, no fees.
Great sound for such a small fee. So many types and colour headphones to choose from in this store.
I received the package, although the box came very damaged the helmet was intact which surprised me. The sound is perfect small flat the others can hear what you listen be careful not to put it thoroughly otherwise and keep too long the helmet on the ears does a little harm it's not very comfortable ~ But it's not unpleasant either nothing to say the charger works and it's easy to use.
Goods received. Packing as always sucks, just a cellophane bag and in it a box. But surprisingly, our mail did not break anything. Headphones are excellent, everything works. All; this is both radio and Bluetooth and playback from the memory card. The sound is not bad for this cost of the headset. We test, we describe all the nuances later. to the store of 5 stars and all good to him in his business. I can recommend to buy this device from this seller.
Good helmet, honest quality/price ratio. Very fast shipping and receiving. The box was very slightly damaged, but the helmet is in perfect condition and well protected. I recommend it. Thank you.
Delivery to the Kaliningrad region 65 days. From April 10 to May 25, the goods walked around China, the rest of the time in Russia. Opened the dispute, but the parcel reached, the dispute canceled. The son is happy with the headphones.
Wonderful headphones! Bought a child as a gift, you can insert a SD card, you can listen to radio or music through Bluetooth. Good sound, volume, comfortably sit, bright, beautiful. Came very quickly-for 12 days in Kemerovo
The order came from Moscow, a week before the Sverdlovsk region. Everything is intact, even the box is not crumpled. The goods met their expectations, the sound is quality and clear. Seller recommend.
Everything as in the description works well. Sound quality is normal. It's been a long time.
From Moscow to the FNL reached in 8 days, the sound is good, with Xiaomi connects to the URA, for such money good headphones!
Box came amacada more the product is intact, like quite works properly. Loved. 1 month to arrive.
Minus-small pads and try to connect them, translated text
The goods are not bad. Connected to smart TV and phone at once. Distance up to 8 meters pure loud sound. the radio is also not bad carrier did not try not available the only thing in my opinion speakers are unlikely on the tips of the pressure (may ears are large) I advise
Delivery 3 weeks to NSK snack. It plays loud. WiFi works. The quality of course is toy, but the baby is enough to spoil
A month before Moscow, to the Department of delivery of snack, all the whole, I take not the first time, chased 5 hours. Through the cord, VI fi, radio, charging, while everything is OK, the quality of claims are not, the sound quality is super excellent .. Took for guests, the first ears work more than a year, no harm, very pleased .. I recommend if I take more, only these, 5 +++