Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The machine came very quickly. I tried it on my cat, it cuts well. Quiet. Reduced the star, t k in the set was not oil. The machine itself is excellent
I arrive in very little time at my home and the machine cuts the hair of the dogs, the product is accurate to what they sell and for a little amount of money! I recommend it 100%
I 've tried it once but I'm very happy it's robust and the battery lasts for the price that he has this great
Everything perfect I made a dispute and I got confused. A Thousand Pardons. The package had arrived well but whoever picked it up didn't tell me. Thank you and forgive me
Machine fire! I reached Moscow in a week, courier to the apartment. Half an hour and the cat became bald) shrubs the wool on Hurray! I'm very happy. Not loud, noisy, not clogged.
It was the first time he used a razor of these, and he certainly deserves to be surprised, and for good!. Very easy handling, larg battery life and tb nail clippers very well.
I love it I love it I love it. Works perfectly, doesn’t make too much noise so it doesn’t scare my dog. Good value for money. It arrived charged and in perfect condition. Arrived early!
It's a great razor. I 've loaded it to 100% and used it for 1h and little and it's still good from battery. I peeled my bitch perfectly. I just love it. Amazing price quality ratio. Very economical and very good.
All fast and perfect I arrive before 10 days, everything the same as in the photo and I arrive in very good condition, I recommend it to you.
I was missing a few things but I got half the money back.
Very good haha. The dog looks like a rat. Peeled. You can't hear work. It's not loud. Excellent quality. Excellent store. Shipping in 9 days OK.
Great Machine. One charge lasts for a long time, cut well. The store immediately answers all questions. can be recommended to buy.
Me sorprendió que mi shih tzu de 7 aos (que odia ser arreglado) me dejara usar las podadoras en su vientre. Sorprendente muy feliz con la compra.
Fácil de usar y maniobrar. se siente como buena calidad en mi mano. Me encanta que sea inalámbrico. Espero que dure.
Todo perfecto y muy rápido. Valoración: a falta de probarlo la máquina parece de buena calidad, los accesorios... bueno, regular, acabo de cargarla y mañana haré el primer corte a mis perros, ya os contaré la experiencia, de momento le doy un 10 pues lo que importa es la máquina y no los accesorios. Gracias al vendedor.
hace poco ruido importante para los animales, la batería sobra para un perro pequeño, no se calienta, las tijeras y peine buenos, buen producto en general
They work very well but they 've taken so long the box came wrong
Because of the virus it took almost 4 months to arrive. The first impression seems to be of good quality. The package came in fairly questionable conditions, very crushed but nothing broken. The store answered my questions but was not entirely kind. An instruction book is coming.
Since my bitch has long hair, she locks on her heads but without it she cuts beautifully. To be my first time not so bad. With a single cover I 've already amortized the cutter because it's cheaper than taking it to the pelu.
Very good