Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Here's a review from someone who has never flown a drone before. First advice. Watch some videos on how to fly first. There is very little about this that is intuitive even if you are tech oriented. Even turning the darn thing on is a challenge. Press once, lift, press again and hold. Huh? I guess this is to guard against accidentally turning it on and draining the battery. The instructions that come with it are very bare bones and pretty much useless since the text is so tiny it resembles ant tracks. First flight is intimidating but relatively easy once you watch the videos and know what to expect. There are auto take off and auto landing options, which are much appreciated, and the drone just hovers if you do nothing, which is pretty safe. Fly low around your yard or open parking lot first to get a hang of the controls. It is easy to fly but smooth control takes practice.
Reliable store (second order). Fast delivery and well packaged and compliant product. :-)
The product corresponds to the description. Delivery 2 weeks from payment. Thanks to the store) I recommend.
Exactly the product I ordered. I arrive without any harm. In time ahead of schedule. Seller's recommended care.
Weeks only on arrival. Products make you satisfied. Cheap well acid seemed to 댜
Super goods, runs great. The drone makes very much fun. Very sturdy drone, good workmanship. Unfortunately, the shipping about 4 weeks lasted
gutes Produkt
Very fast delivery thank you
All OK! Like the drone! Good store!
Arrived in perfect condition.
I got it with not good box but inside is well and nice. thanks
Cool drone, quality. I haven't run yet. I'll start, I'll cancel.
I really liked the drone! For this money is the best!
The goods is according to the description
Le produit est arrivé intact grâce à un bon emballage. Le vendeur est à l'écoute de son client, je le remercie pour son sérieux et son professionnalisme. Merci :-)
Super store
So far so good
7 days before Tatarstan the city of Elabuga
bien
Good afternoon enjoyed come right in 9 days thank and recommend
Quick reception. Second order of this article that seems to me new and much better conditioned unlike the first.
Am satisfied with the product and the store. Honest seller!!
Satisfied with the goods received. thanks to the store. good luck with the trade.
Perfectly easy to fly Within four days in House Very satisfied
Extra fast delivery. Everything was fine. Thank you.