Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At the top
Very beautiful, comes with certificate of stone. Seems worth more than appears, looking usually looks white gold with Diamond. My wife. Fast shipping also and all right.
Very beautiful ring with a certificate. Super
wonderful item.
molto bello e luminoso. alta qualità. mi sarebbe piaciuto l'anello un po' meno sottile ma va bene anche così. venditore affidabile, bella confezione. consiglio molto.
The one on the bottom is the real diamond ( 1Ct) , the one in the top is the Moissanite (2 ct). The Mossianite is cloudy, not as clearly as the real diamond . I highly doubt about the Mosissanite is NOT VVS1 and Excellent Cut. My diamond ring is VVS2 , G color, but by compare these two rings, the Moissanite ring doesn’t look quite right. i hope this Moissanite is not coating........
Wow this ring is beyond beautiful I would love another to review!
Кольцо просто супер. Блестит очень красиво. Сертификат пришёл.
parfait
What a great product!!!! Gorgeous, and very fast shipping!!!!
it's fine for that price. it sparkles a lot, but the color is not as icy as diamond. My AAA cubic zirconia is clearer. nevertheless, it sparkles tremendously under the light. depends on whether one prefers sparkling to clarity.
perfect
Great store and great communication! My fiance loves the ring, it comes with a GRA certificate and it is beautiful!
Absolutely stunning! I ordered two of these after another store here jipped me. I cannot believe how gorgeous these are.
Excellent Product, good presentation surprised the shine. I recommend buying from this salesman. We'll upload images soon, hope I'm lucky.
Beautiful the quality is at the top by cons I find the price a little high compared to the other!
Arrived very fast, is as described and the stone very well dressed and bright. Come with warranty certificate of stone. Very beautiful.
The ring is beautiful! Identical to the images, the cut and the color are perfect, I love it!
Super. Very nice ring.
The order came in 4 weeks, the ring fully corresponds to the description, I recommend the store.
Amazing!!! I recommend this store and i will definitely order for more. I love it!!!
OMG they are gorgeous, Im beyond speechless when I saw the ring , love love everything about it
As described in the post. I am happy with my purchase. The yellow gold is a bit yellow but that doesn’t bothers me much. Thank you :)
Hi. Thank you very much for the ring. The ring came to me in two weeks. I rate the quality of the stone and the processing of the ring as 5 stars. Well thank you.
This is the 3rd item that I purchased from Gem’s Ballet. Quality is amazingly great! If you looking for the best quality Gem’s Ballet will never disappoint you!