Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good product...fast shipping
It came very quickly. Mouse norms. Clava's great. Quiet. In the size of the mouse you need to inject. Seller recommend. Goods good
The product came quickly, but the keyboard turned out to be defective, the edge of the ESC key is delayed, which is very upset, in general, the view is not bad
It's OK. Delivered TC directly to the apartment. Everything works and beautiful. There is no flickering mode of true and brightness control.
Delivery 4 days, the quality for your money is excellent, the mouse was with a little shortage, but the case was cheap in the nearest service
Came in 3 days courier delivered everything works recommend
Excellent keyboard, working, backlight good, 3 modes. About the mouse I can say the same, but the modes do not adjust, just burning shimmering flowers.
Everything came up, everything is fine, but .... Mouse is a little uncomfortable personally for me! Seller recommend.
I'm happy! The parcel was in a protective package. The boxes are a little crumpled, but the goods are OK.
Very satisfied, the keyboard and mouse are just a class, of course far to the ideal, but considering, what for such a price we can buy a mouse and maybe another trinket, then everything is great. Delivery to Belarus about 40 days, long but everything came whole, separately pleased with the packing, soft, the air bag, which in the future tried to burst with his hands, alas all unsuccessfully. Soon the new year, and the keyboard glows like a New Year tree. All elements are engraved large and clear. A couple of pictures as it looks in the dark and in the light.
Delivery to Donbass in 2 weeks. Track tracked. The quality of the mouse and the clave is excellent, the son is happy. The price of a similar set we have 2 times more, took for 17 $. I recommend the goods and the store.
The keyboard and mouse are really almost noisy. The packaging was slightly crumpled, but it did not affect the goods. I'm happy.
Everything is fine. On December 4 ordered, on December 7 delivered the courier.
Wonderful set. I liked everything, it blinks beautifully. Recommend.
Delivery 15 days from the time of order (frankly, waited faster from Russia, apparently transport freaks, there the goods were rolled...), the mouse is generally almost silent, the clave is comfortable, without forever breaking legs on the bottom, everything works, it came in perfect condition without bruising and damage. In general, the son is happy!
For its price is OK only the packing is crumpled
The product reached almost a month, there is no smell, the color of the backlight as in the picture, there is a level adjustment of the glow. The only thing that is not convenient is the enter key, because you can accidentally click on
I ordered from a warehouse in Russia, there was a 10-day parcel. Boxes are crumpled but the keyboard and mouse are whole. The keyboard is in excellent condition, but the mouse has small Newans for example the inscription on the mouse zaterta (it will be visible on photo) And the transition of the backlight from one color to another is intertwined rather than smoothly how should there be and still bright illumination not a mouse only when it is in motion but that's how it stopped and a couple of seconds the backlight becomes weak (in the afternoon almost not visible). In general, the work does not affect the norms! On the keyboard there are no complaints! For your money, consider deshman! Mouse if that with a noisy click.
Клава как лодка,кривая и изогнутая ,но работает. Мышка хорошенькая . Спор открывать не буду звёзды снимать тоже не буду . Если продавец компенсирует,это обрадует. На фото всё видно. Эта реклама почтовых услуг.
заказывал уже несколько раз по несколько штук. всегда всё в порядке. рекомендую