Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product well finished and nothing moves shipping on time and good packging.
Solid piece
Beautifully finished, support all metal. The only detail is that the color does not match the ad, what should be dark black is a graphite.
Very convenient holder! Fast shipping! I order not for the first time, I gave it to Rodna. Recommend!
Ordered on May 18, the Post Office was delivered on June 5. Excellent quality, starting with the package) the hinges are tight, the position is kept perfectly.
The stand really liked, compact and functional. And what's important is stable. In the kit there is a soft fabric cover.
I arrive in estimated time
Awesome product, very stable and great quality! Holds a 6,5 inch screen phone with ease. Fast shipping, communication was not needed, thanks store
Packing is standard. Paid the order 19.05 A received in Ukraine 05.06. The quality is excellent! Very satisfied and definitely buy more. Only there is a small Minus: The box is not vacuum with a film, it can be opened anywhere and anyone, because. It's not closed. On a gift in the box, too, unfortunately, you will not submit. But such good quality now do not often meet. Great stuff.
Excellent. It came sooner than expected. It's as shown. Fully recommended.
The parcel went to Ukraine for 3 weeks. I did not contact the store. The parcel was served only to Ukraine. She took it from ukrpocht's office. The stand was packed in an envelope with pupyrki, everything came whole. The stand itself is small and metallic, easy to use. For the stand in the kit there is a fabric bag.
Elegant design and excellent material ! It is stable and good for any mobile !
Cool stand for the phone! Heavy, metal completely, silicone interlayers. Withstands a heavy phone, the tablet did not try. I really liked it. In the kit the cover went, which could not but please. The order was at me in ~ 15 days.
Very cool, well made stand. Folds down for very small gabarytów, and included in addition is small storage. Meets your job in 100%. Recommend.
Delivery fast-about two weeks. Very pleased with the quality of the Holder-it is made of aluminum, in anti-slip stickers. The phone is normally lying, you can charge on the stand. Very satisfied with the purchase, I recommend!
It was about a month, but high-quality, the metal is not thin, corresponds to the description.
A pretty stand for a smartphone. I recommend to buy. Thank you.
Goods bielsh NIJ zadoveniy. Material yakysniy. We're in schwidko. I recommend it.
Perfect quality, good finishing, no damages. It came packed in a separate box. Holds phone perfectly. I highly recommend this store!
Very good stand, does not slip on the table. I recommend, came for two weeks
... The product corresponds to the description. Seller recommend. The product is made soundly. Super mega fast delivery in the city Mineral waters.
I like, received very quickly, nice holder for the phone, it is a little smaller than I thought, but it is very good anyway! I like the little pouch that goes with it! Be careful, if you have a rather heavy phone, to adjust the holder that is rather light so that it does not switch under the weight of the phone...
Very good to phone on tezetten
It's just a class!!!! Quality is just luxury! The holder is mechanical, very stable and reliable. The phone holds with the cover-book easily!!! I was looking for a reliable product, but here-just above all praise! Little too, delivery was only 12 days to Lithuania (considering that for delivery did not pay and had to wait 30 to 54 days). Many thanks to the store!!!! One of the best purchases on AliExpress!!! 1000 Stars!!!
Received in three weeks for the French Antilles