Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Хорошая чистилка.
Delivery fast, satisfied with the goods
Recommend
great product, easy to use, excellent performance
All as in the description, until tested
товар визуально не плохой. пластик тонковат. как попользуюсь, дополню отзыв.
Delivery was more than a month. The product corresponds to the description.
The parcel came whole, threw in the mailbox. In appearance and touch everything is high quality. Until I used, I do not know how to clean the fish.
Good stuff. Suggest to buy
There was no fish at hand to check. The goods have not been tracked (
легкая щетка, еще не пришлось обновить.Доставка быстрая
Ordered 11.11.2020. The parcel came to the Rostov region on 22.12.2020. Looks like in the photo. Not yet used.
Recommend product
Looks very cool, everything is whole, all as in the description, it came in the Transbaikal Territory for a month
Fully correspond to the description and price. Don't expect a miracle. He's doing his job.
Thank you store. The goods came intact. The knife is metal, must clean well and last a long time. The lid keeps well. Done well. I hope to clean it on Hurray.
All the reception and the Yak in description, came for 2 types, in the robot did not run, recommend)))
Fast shipping. On the appearance of the product is quality, the knife is sharp. Will it be convenient to work, it will be necessary to know.
In the work did not check but like not flimsy.
The goods came to Ukraine in three weeks. In practice, the brush copes with its task half of the desired. Part of the fish scales is still outside the container. However, working with this device is much more pleasant than without it. Dirty surfaces are smaller, order is larger. In addition, fish with dense scales, for example, a perch, is problematic to clean. Probably, the brush is not provided for all kinds of fish. I recommend the product. I wish the store good luck.
For a long time I wanted such a scraper! Excellent cleaning of fish, purchase is happy! Thank you store.
The knife, of course, is not like a claw in the picture, but just a sharp blade, but not scary)
They didn't try it. Quality at 4 out of 5, there are traces of debris.
Thank you
Brushes came for three weeks, all whole, but the thing is disposable. Cleaned a couple of kilos of boats, scales in the collection compartment is not particularly not recruited, if a large it gets stuck between the plastic and the metal, the rivets flew out if these aluminum can be called rivets. Plus, that scales do not fly out more convenient than a knife to clean. Then it'll go again.