Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ten stars out of ten!!! I ordered a 3.0 backpack and I was sent 2.0 by mistake. I wrote to the store about it and sent pictures. I was in shock it said mildly!!! When the seller sent me a bag over the shoulder worth 2500, the second photo shows the order!!! 2.0 backpack is also very good. Slightly smaller, but very convenient. When will the bag be complemented by a review!!! The seller is responsive and decent. Therefore, I recommend to everyone this store and the seller!!!
The backpack came 19 days before Ulan-Ude. Excellent quality, many pockets and different compartments, very roomy, the thickness of the backpack can be increased by 6-7 cm. Stylish, convenient, there is a USB input and a cable. Despite the fact that it is already water-repellent and all the zippers are rubberized, with a backpack there is still a special. Cover from the rain, this is apparently if you have to get under the shower on the boat))) In the airline victory as a hand put, in height this backpack will not pass, but if you do not put anything at the top, you can bend, fold and everything will be fine!
It came in two days, well packed. The seams are perfect, and it looks good quality. Good materials
Backpack super. Everything corresponds to the description, except for the handles on the runners. They're not turning. The store gave a discount, so did not reduce the evaluation.
Backpack is excellent, delivery for 6 days, as a gift case for a backpack
Better than I expected. Spacious, very good material and size. Well sewn. Very complete. I haven't tried the USB yet (it's for a gift and I had to save uppps). It comes with holster. I missed a headphone output but it's expendable to me. I recommend it
Very good quality. Thick Sponge and featured invoice backpack. Convenient and capacitor. My 15,6 inch Lenovo g505s entereth into partitions butt. If here has fit 17 inch it probably only new without ramkowy. Therefore worth check dimensions laptop before the will buy. Polewałem backpack water flows as the foil. I am very satisfied.
Ordered on 29-10-2020 and delivered on 03-11-2020
Delivery in Moscow 2 days! It's very cool, ordered 26.10, brought 28.10 straight to the door. Quality is very good, pockets are many, took on the replacement of his backpack, the main criteria: many pockets, roomy, wear a laptop 17 ", durable. Read reviews, some complain that the laptop does not fit 17 "-I tried, my 17" gets in with a whistle, you can even put two. Found this backpack, ordered and did not regret! To the store Thank you very much, I recommend it to everyone. I really liked the pocket for keys on the left strap-it's very convenient! Thank you!
Great product considered the price. Material quality good although some finishes's internal pockets have materials little good. Utilissimo and versatile for those who love traveling with the essential, in addition to the notebook can metterci clothes and much more, the capacity is enough for any travel day. Has a number of compartments inside and outside all with zipper, but the most interesting are the back pocket nell'imbottitura, the pocket soft drinks with thermal material and the external pocket powerbank with usb socket, really useful.
Great backpack. I liked it. Now the drone, laptop, charging and a lot of stuff can be taken on the plane in one backpack, the volume allows. About the laptop compartment. My laptop (Lenovo y700-15isk) is placed in the butt and then only in a pocket on the inner wall. Dimensions of the laptop 387x277X26mm. So 17ka in question, most likely will not fit, especially if the game. Delivery took 10 days, Khabarovsk territory.
Quality at altitude, all thoughtful feeders, etc. D in Moscow for 3 days since the order
3.09.2020 был сделан заказ привезли 05.09.2020 днём с помощью курьера до двери. Ноутбук 15.6 помещается. Покупкой довольна.
Отличный рюкзак
Early arrival and good quality products. Thank you very much.
A good simple backpack. Quality is normal. It's all right. Fast shipping IML. Recommend.
I came to Novosibirsk for 4 days! Everything is very high quality. I wanted this backpack for myself, but my husband said that he looks bigger than me. I gave it to my husband, he's happy. Tagernu is my backpack. On the left now the new backpack of the husband. Backpacks for me are a comodik with me. Very convenient, you can take everything you need and at the same time your hands are free❤& Middot;. And not as women wear in Russia, the bag on the shoulder dangles full to the top, another package with some things and another package of products. Thank you for your promptness.
Delivery is very fast, delivered from Russia.
Быстрая доставка, за 5 дней до Коврова. Рюкзак классный, швы качественные. 17' ноуты помещаются два в центральный карман. В отсек для ноутбука, 17' не входит. А так, покупкой довольна, очень вместительный рюкзак. Много разных кармашков.
The backpack got for three days. Delivered the courier. Ordered from Moscow. The backpack is large, in the photo comparison with the backpack housing. And he's not a little...