Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Backpack and bag Super, the child is very pleased. The growth of 1,5 m is normal, but for smaller children will be great.
Very good backpack and handbag over the shoulder. Stitched qualitatively from dense material. Shipping fast. In Astrakhan region delivered in 12 days without damage. Sent immediately the day after the order. The backpack is very large. For children over 12 years old, not for primary school. Not orthopedic. The only negative-on the finish of the zipper lock is a large year 2018. So it's been 2 years. But it's an amateur. The store is very sociable.
Shipment in the day of order, receipt in 14 days. Packed in cellophane bag. Got no damage. Backpack and handbag are sewn qualitatively, without marriage. Feng Dong boys glow in the dark. There is a cord for connecting power bank. Seller recommend.
It's great, well-packed, well-packed nc seams made and reinforced on the ribbons to hang on the back, perfect size, comes complete as described and illuminates in darkness, your lightweight bag add-on is very cool. He arrived a week before his time, perfect.
Super fast delivery!!! In Kazakhstan in 3 weeks-this is a record! I liked the backpack! The quality is good, roomy. Recommend!
The backpack is normal, let's see how it will be in use. Delivery is fast-somewhere 3 weeks. Recommend
Очень быстрая доставка, качество отличное. Никаких посторонних зАпахов не было. Прошито аккуратно и качественно. Учебники, пенал, тетради и вторая обувь всё помещается. Не промокает. Сын очень доволен. Спасибо продавцу за прекрасное качество и товар :-)
Пришла быстро! Курьер принес. Качество норм, описание соответствует. Как-будто прорезиненная, но это даже хорошо, не промокнет! Размер для старшеклассников.
Рюкзак очень хороший! Молнии крепкие. Запаха нет. Доставили курьером до дверей. Шло меньше 2х недель.
Хороший рюкзак. Материал прочный. Замки работают. К рюкзак у сумка прилагалась. Ребёнок в восторге.
пришёл быстро. описанию соответствует. хороший, большой, вместительный. ребенок в восторге. есть небольшой запах, но он выветрица.
The child liked the backpack. Large, roomy. Delivery by courier to door. To the store-thank you!!!
The order came very quickly! The backpack is very satisfied! Roomy, took for a seven-grader. Lots of offices. As a gift came another mini backpack-chest. Sewn very neatly, the threads do not stick out anywhere, the smell is missing.
Thanks you store‼️ I love it ‼️
At first glance, very good backpacks, and children were generally very pleased with their handbags.
The order came in 3 weeks in Minsk. The quality is good, the smell was a little.
Thank you to the store, everything came whole, there is no smell, suitable for 5,6 and above classes. order will not regret! On the pocket of norms, ordered from the Russian Federation.
Excellent backpack and handbag, took on the shares for 1626r. Price, quality at the highest level. Capacity of both items for 5 +. in the photo the son of 16 years, height 185 cm. Wonderful size. Delivery is super fast to Yakutia in 18 days. Seller recommend
Very happy with the backpack. The photo can not even convey it a great look. Took 10 years for the schoolboy. The backpack does not soak and there are many compartments, good seams, locks open well. In a small handbag, too, a lot of compartments can be used both for changing shoes and for a walk. Delivery is very fast and to the House by courier. For that amount it's just a gift. Thank you very much to buyers for feedback thanks to you made the right choice. The son is delighted. Recommend the store.
The product is satisfied. Good quality backpack. Came quickly in the city Kostroma in 12 days. The quality is super. Recommend it.