Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very painful to walk, plastic is not processed, not cut burrs are visible. Rubber pads themselves is cheap. If I saw them in reality, I never would have bought them. Not worth your money. I regret buying.
Thank you for your nice tits
Ok!!!
Came whole, spare part included, not pomped, on the parcel price 5 $
Harsh, but slept well afterwards.
Legs hurt when walking, I can not stand more than 10 minutes. I did not experience much relief
Thank you very much for the fast delivery.
Very fast arrival and great massage
Everything is fine, it corresponds to the description
Good massage slippers. I wear them when I have to stand on my feet, and this is either cooking or ironing. Less pain legs and back. But the effect of treatment, as they are attributed, I have not yet seen. The leg because of the flat feet hurts, the pain until there is nowhere to go. But I'll wear it, maybe it will help. I bought for 828r. In Moscow on ozone and in the online store such a fashionable buy from 900 to 1300.
The order took a long time from September 12 to November 20, but the sneakers are steep. I took for a gift to my father, I hope that I will pass longer. Really massage well, I recommend to everyone. In width, you can adjust the volume, because. There's Velcro. Of the minuses-a very strong sharp smell, I think, for a couple of days on the balcony will fade. According to the length of 28 cm (this is size L maximum)
Very quickly came, well relaxed feet
Very pleased.
Great goods! In Peter reached the week of delivery plus.
Thank you, it's all here. Recommend
Sneakers do their job! Thank you! Delivery fast
Very long delivery. Everything has come. Works. Seller good. Put down the spare piece. Thank you.
The goods are good. Seller works well! Thank you! Good luck to you! Good product. Seller works well! Thank you! Good luck to you!
Quite comfortable. And very true photo
Many thanks to the manufacturer. Very well helps me unload my legs.
Got, like everything is OK, but the smell is present, I hope it will fade.
Everything is ok
good store
Very good fast delivery
Ya still life