Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Parcel arrived within a month! The cream in the box, the honest packaging, which the store needs to pay attention to, as the gift is inconvenient to give in the Mint packaging.! cream tender consistency, with a light aroma of avocado! In general I am happy, thank you very much! Girls recommend everyone!
The cream was sent and reached quickly. Packed well. Tested the effect of the cream, absorbed perfectly, smoothes the skin. Advise store and cream!! Thank you
Thank you very much. I liked it very much
All as in the description
Came cream, I will try in the case
The cream took mom. After application is absorbed very quickly, does not leave a feeling of stickiness. Dry skin moisturizes well. The skin becomes velvety. Suitable for makeup. I liked the cream.
The cream really really liked, I have oily skin and she took it on hurray, which rarely happens. I'll order more, I recommend it to everyone.
The consistency is light, medium (not too thick and not too liquid). Has a pleasant herbal smell. Since the manufacturer does not indicate for what type of skin this cream is suitable, it turned out that for the day use it did not suit me. But I use it for the night and I'm just delighted with it! If you have dry skin, you can apply it during the day under makeup and in the evening. this face cream effectively restores the elasticity of collagen, increases the activity of elastin. Five peptide ingredients are added for collagen development. The cream perfectly moisturizes the skin, fights wrinkles. I recommend to try this cream, I think it will not disappoint you too. I will definitely try other creams of this firm.
I'm excited about this cream. His consistency is easy and fast. Not sticky and a little greasy. After its application, wrinkles began to throw less into the eyes. The cream perfectly nourishes and moisturizes throughout the day. The skin was noticeably fresh and became more tightened. Recommend for purchase.
The delivery was not prolonged, the cream came in an air cushion and in a saliva carton box. On the brand box indicated everything that is required-volume (30 ml), shelf life (in order), Description, method of application, manufacturer-all this is. The cream is released in a lattice jar, tightly closed, such a container can be safely taken with you-small and the cream will not leak. In addition, the jar is additionally equipped with a protective membrane. The remedy is yellowish and the texture is very pleasant-not clogged, but not liquid. This is perfectly distributed on the skin, the consumption is quite economical. The effect is moisturizing and softening the skin. Continue to use. She was happy with the cream.
The cream is beautiful without decorating! Cream I liked very much, Box box, design modest and discreet. Plastic simple jar. The main thing is that inside, and inside a pleasant cream smells of herbs and something sweet, consistency medium, absorbs into my skin quickly, I do a light facial massage with it, on the skin is distributed easily, doesn't pinch. No stickiness on the face. The cream is recommended to use day and night, I like in both cases. After application, the skin is gentle and moisturized. No allergies. Happy as an elephant
Cream very much like, I order the third time. Very well moisturizes the skin, fine wrinkles really smoothes. Of the shortcomings-the stickiness remains on the skin, so I use it as a night. The rest of the cream is great. Recommend
The composition of the cream includes collagen, necessary to increase the elasticity of the skin. Elastin allows you to minimize fine lines and wrinkles, improving eye contours. The cream has a rejuvenating effect. The cream prevents sagging of the skin. Delivery to Kazan for two weeks. Cosmetics is packed in a case with air. The box is not damaged, the cream came in great with
Great cream, pleasant consistency
The cream has a light herbal aroma. Consistency gel, very gentle and pleasant. The color is yellowish. Eliminates the feeling of dryness and tightness of the skin, effectively nourishes and moisturizes the skin, fights with small wrinkles. In hyaluronic acid, pantenol, peptides. Leaves a small sticky layer. So it is better to use it at night. I liked it
I liked the cream very much. Having a light structure, it is quickly absorbed and leaves no greasy traces. The skin after it is smooth and pleasant. You can apply makeup after absorption. It perfectly moisturizes the skin. I use on the cleansed skin of the face, I apply a small amount of cream with massage movements all over the face and give it to soak. I apply twice a day in the morning and in the evening. Gel cream consistency of yellowish translucent color. The smell of the cream is very pleasant. All the information about the cream is on the box, in English. Shelf life of 3 years, it is also indicated on the box. Comes packed in cellophane mica by Factory method.
The means of this store are excellent. And really help. I take not the first time.
Delivery is very fast. Six days later the parcel was already in Moscow at the airport. Packed well. I order in this store for the second time and again an excellent service. The cream has not tried yet. Then I will add a review. Thanks to the store, the store-prosperity.
Everything in excellent condition, well packed, the fragrance is pleasant. The case has not tried to write off for a month!
The cream corresponds to the description, the effect is visible a week after application, the skin does not breathe discomfort, and still I have oily skin, but the cream suits me. The goods will be glad to order more. Seller Thank you