Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is OK, quickly and works well.
Мышка бомбовая,пришла за 2 недели ,советую продавца.Мышка тихая .
The mouse is cool, glows with different colors, under an adult man's hand, came quickly about 20 days, ordered for the new year.
The mouse is good. I bought a crazy version. Quiet only 2 buttons right and left optional buttons ordinary. The only thing that did not like very slippery. In the hand lies well but it is not convenient to lift it because it is slippery. For 400 rubles mouse advise
Mouse's here. Everything is cool! Mouse top, I recommend)
Weight in moderation, comfortable in hand
Everything works, The Wire is braided. It was 2 weeks before Saratov
Excellent cape, arrived quickly, everything is clear.
I took a quiet model, everyone is happy. Very comfortable lies in the hand
The mouse is small, it was not long, the buttons are really quiet, but only LKM and PKM, the rest are quite loud. It is made of cheap plastic, smells like norms. In action, I have not checked yet, I'll put it on the computer and add a review
The goods came for 4-5 days to the Kaluga region, the mouse works everything suits, thank you.
приехала целая все работает
Came on December 31, just a gift, the child will be happy.
Соответствует описанию. Доставка до Москвы ровно месяц. Бесшумная. На любых режимах работы звука от кнопок нет. Всё кнопки функционируют. Задержки реакции нет. Windows 10 драйверы установил сам, с ними проблем нет.
Delivery 17 days to Tver region, excellent mouse for its price, two main buttons are silent, the rest with clips, 4 level sensitivity DPI, a separate double-click button, in the hand lies very convenient, backlight randomnaya, took with a coupon for 410r.
It came very quickly works thanks
In the cop does not break down
Great mouse. Everything came without damage. Everything works. Its functions are performed. Advise. Delivery somewhere 3 weeks.
Лучшая бюджетная мышка для игр, настройка дипиай, клавишу сбоку. Лежит на руке идеально
The goods is according to the description, delivery about 20 days
Delivery fast! The quality is excellent! Seller recommend!
The mouse is very good according to the description of dipiai real 5500 is
Brother, she's perfect.
Got it! Fast shipping. The first impression is good, I do not really like that there is no click when I press the main keys. Later I will add a review! Store 5 stars.
Quickly sent. Mouse one in one as took 5 years ago. And it still works, the buttons were rubbed and everything. Here really quietly work the main buttons, the rest click standard. Up to rstov less than 2 weeks.