Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, meets the expectations
Mouse-excellent ordered without clicks. Quiet. Works on any surfaces.
Not all buttons are silent. Fast Delivery
Excellent mouse buttons are not noisy perfectly simple
A healthy mouse. Seriously. Not for little hands. "Silent" version is really quiet. Let's see how it will affect the long working life. The double-click button even for my hand is far away, it is inconvenient to stretch and poop. Side buttons are soft, pleasantly spring in response. Well, the backlight, all business. Not bright, which is very pleasing
Thx
Very fast shipping, good performance, good quality.
Everything is super! Delivery is fast, the order is satisfied! Seller recommend!
Order Date 04-05-2021 Date of receipt 23-05-2021 It was connected in 18 days, in good condition and with the same details of the request, thank you
It's very good, in product quality, I don't delay delivery much
Excellent mouse, I recommend to everyone, the store of five stars!
I checked, it works normally does not slow down, and then there were two same mice ordered from one defect was, it works, it works and stops seconds 2 and in the game I I I
It came quickly, but they set up with delivery (moved for one week), delivered me her Courier. The mouse sits well in the hand, but a little light. If there was a weight adjustment, then the price would not be her, but for such a price, the mouse is very good.
Gera pelė. Labai patiko. Rekomenduoju.
Cool Mouse, really quiet left and right keys. Then we'll see on time! I will add
just what i expected, nice mouse, i tried it a bit and it works perfectly
Really silent, but only left and right buttons. All other buttons produce sound. Anyway, I am fine with it. And finally understood that a mouse with a size of palm is very good. All small mouses do not fit well.
El envío ha tardado 7 días en llegar pero eso es por causa de la logística en realidad estoy agradecido por qué han hecho el esfuerzo de enviármelo lo más rápido posible. el envío está en perfecto estado.
Very good product, arrived in 4 weeks in Bogotá Colombia
Good mouse, big in hand but confortable. is good choice for price/ quality is ship in box no problem for broken fast shipping for Portugal thanks
Mouse actually silent aczkolwiek swieci as lamp choinkowa I hopes with after wylaczeniu kąputera zgasnie this backlight Because when you podlaczenie when zgaszonym kompie began glow and it me worried Starałem to buy something for quickly with shipping with Polish No and is AND how to will sprawować t o zobaczę for now is OK after behind this podswietleniem
I will check the working capacity to complement the review! And in general, I recommend the goods and the store!
It came in good condition and works well. It took a while, but it came
Excelente. Igual a la descripción A1 Bueno para su precio.
Like in description, it works very well, shipping is fast arrive in 16 days I highly recommend