Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
bag is very good and superb. my wife loves it. it's very nice and very high quality. there are 3 gifts with it. thank you so much store. I highly recommend the seller. bag came very quickly.
Good!
Thank you to the store for the quality of the goods and timely delivery.
The bag is not very large, but inside is roomy, it looks very neat, we will try to wear, there is not a big smell, but not critical
Great bag we are happy thank you very much
Thank you very much, the parcel came quickly. The goods are very satisfied.
The handbag surpassed all my expectations. Worried that the sequins will look cheap, but no, very beautiful. Handbag lacquered, accessories are not hilenkaya, normal. Inside the pocket for the phone, a pocket with a zipper, a partition with a pocket with a zipper. The smell is barely heard. Ordered 2.02, received 15.02. I am very pleased. Thank you for the souvenirs. Recommend
Very nice looks quality, the zipper goes very soft well wrapped has arrived fast and in perfect condition, excellent store thanks for the detail
Kabelka them úžasná, odpovídá obrázku, přišla v pořádku and rychle, tento obchod doporučuji
Came the bag on time, the quality of norms
The bag came, very Liked!!! I liked it, everything is like in the description. I recommend the store!
Nice handbag. Quality. Roomy. And I also had gifts inside the bag-rubber for hair and bracelet
Thank you, looks very beautiful. Shipping has lasted approx. 3 weeks.
Можно брать все как на сайте.
Nice handbag
Thanks for the bag! Packed perfectly! Plus an air bag from the creases. The store put the souvenirs, which is very nice. Thank you seller! Recommend!!!
Beautiful, received in 9 days destination france, super store and 2 gift to the inside of the bag :) thank you
The bag really liked. Packed well. Delivery 3 weeks. The store put in a gift an elastic band for hair. Seller recommend.
The bag is very beautiful and comfortable! Packed well, inside a bag with air, no creases. A long handle for the bag is attached-on one side the fabric, and on the other the lacquer. The seams are all closed. Lining is dense, high-quality, the seams are even. As a gift, an elastic band for hair, a pendant and a red rope with a pendant-bracelet))) delivery to Krasnodar 2 weeks. I recommend the product and the store!!! Thank you!!!
superb
Thank you for this very nice bag, I'm delighted. Thank you also for the small gifts there were in it, I recommend the store.
I am very satisfied in addition fast delivery
Bag class also thank the store for souvenirs!!!
Fast shipping, delivery planned on 18-11, received on 17-11, neat packaging, delivered in perfect condition. Very satisfied with my purchase, I recommend. Little surprises inside the bag: a bracelet, a hair elastic and a phone accessory, thank you very much