Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK thanks
Thank you!!! Very beautiful!!! Like 585 gold!! The parcel came very quickly.
Responsible store. Thank you! Delivery fast, 2 weeks. Goods are quality. Weight has. It is slightly visible that not gold. Looks chic!
Shipping and shipping fast. Everything corresponds to the description. ordered after reviews. But how gold does not look. Alas! I will not wear it. Cheap and not serious. pradavtsu 5 stars as a store.
Labai gražus komplektų cash, aš Jau antrą užsisakiau, ateina Labai greitai, pardavėja Labai rekomenduoju.
Class, thank you to the store. So far I like everything, I'll see how it will be worn) then if I add to the review)
The product was very pleased, with the store talked, the delivery is long.
Very cool recommend to all lovers
Ordered 15.10, received at the Post Office in Novosibirsk 30.10. The order is satisfied, in principle, but after a week's socks, some where the paint began to wash. Photo provided after a week's socks. But nevertheless, I recommend the product, thank you. I will order more!
Wonderful good jewelry. At first sight, it looks very much like gold. Weaving is a beautiful, chic look, the fastening is strong, the product is certainly not lost. For such a price (304 R. Per set) this is just chic! Most likely I will order several more sets for myself and for gifts to my family. I recommend definitely. thanks to the manufacturer and the store.
Delivery to the Leningrad region is fast. Everything is super! In fact, jewelry looks like gold. Let's see how it will behave in the sock, but for such money you can update constantly)) Thank you to the store!)
The order came very quickly, for which many thanks to the store. From natural gold to not distinguish, very beautiful and bracelet and chain. Definitely recommend this seller, I will order more.
18 days delivery. Quality is super. Color pink gold, slightly brighter than 585 test. The coating is good, I 've been wearing it for half a year, or something did not fit. Recommend. Seller Thank you
Super, take it. It came quickly to Samara
Very cool kit, looks very expensive, from gold not to distinguish
Heavy and chain and bracelet) I hope the head and hand will not fall off)) and so very cool!
The order was delivered quickly enough, somewhere in three weeks, the bracelet and chain correspond to the description, thank you to the store for speed.
Can"t see in pictures, but the chains are deformed. Otherwise very beautiful. Can be used
At the first eye can not distinguish from gold. Delivery to Tyumen 2 weeks. How to blacken will complement the review)
Delivery 1,5 month. Sets are very beautiful original, very similar to real gold! I order for gifts neither the first time, very satisfied! Thank you store!