Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's been the fastest order ever, it only takes 14 days to arrive, and he did it in perfect condition and with the right data, store always in communication to solve doubts, excellent service
Very cute, the engraving is perfect, I charm
Perfect, the same as in the picture.
Nice one for Maltese puppy
Beautiful dog collar. Really Super the presents. Universal, for small and medium doggie fits.
Everything is just super!! Beautiful, durable, engraving clear! It came to the Mail, but quickly!
Absolutely love it! Fast shipping, great communication from the store and the quality is amazing!
The collar is excellent, I'm very happy! Width 2 cm, length adjustable. Engraving is generally Super, everything is right without mistakes. When you adjust the length is well fixed and does not stretch later, although the material is smooth. Delivery to Voronezh 10 days, the track was tracked in the application Post of Russia.
Very satisfied with this collar. High quality in materials and workmanship. Stitches were perfect and hardware was solid. This color would work for male dogs too as the orange is a reddish orange and not pinkish as I assumed.
Very good quality and record time arrival to Spain. It's already the 2nd I buy. They're great.
Отличный ошейник ,красивый на вырост !))доставка около месяца ,все супер!!!
20.12.2020 ordered and 02.01.2021 already received. Solid dog collar
Quality thing. Engraving with the name as wanted. Let's see how the material will behave in the process of operation.
Normal such a collar. The fastener is fast enough. On an adult golden retriever perfectly approached. Engraving without mistakes, well-readable. Delivery of one and a half months to Yufo. Thank you store.
Excellent thing, easy and convenient. The lock is reliable. The order came very much. There is an opportunity to adjust the size, bought for a puppy, we will then add length. The store responsible did everything as asked. So that the seller respect
Very cute collar with Oriental ornament, on a black dog looks very catchy! The engraving is done exactly. The only moment, I thought, would be wider than the collar, somewhat thin. The parcel was a month before the post office.
The inscription matches. The color is beautiful. Quality is good
I really liked the necklace, it looks perfect on my bitch and feels good quality. You also save from buying plate thanks, although if it takes 1 month and a half to get to Mexico
Delivery took 1,5 months to Yekaterinburg. In appearance, a solid, massive buckle, its a metal part (at home I shoot, to rest my dog). Engraving without mistakes. I took for a standard dachshund, but if you want two such winding, I can pull up the collar, the song will not fall out. The color should have been taken blue, more practical...
Equals description, colors are intense and defined, the material of the strap looks good quality, tough, seams well made, plastic brooches don't look so tough s but still good quality, the only thing that makes me doubt is that the letters seem painted and unrecorded, I am concerned that they will be erased over time, but I think it has an excellent price/quality ratio. I do recommend them. Arrived before the estimated time
Came in 2 weeks, at my request, the extension of the inscription called, on the one-year-old Malamut, the size approached even with a margin. I liked everything and especially the quality. I'm happy and my dog-smile is delighted
Collar of good quality, all seams are well stitched. The clasp is very hard to open and closes. The collar does not stretch, if the dog pulls, keeps the length fixed. Unfortunately for our dog such a collar is narrow, would be this length wider, it would be wonderful. Color as in the photo of the store. The inscription on the lock is engraved very qualitatively and correctly, the nail does not wash, thank you! Order came in a month
seems to be good quality. the size fits for my dog. hopefully, the collar won't slip, and Will hold the adjusted size. THX
Product compatible with description, very cool material, definitely still zamówię
Cool collar. Many complain that plastic fasteners. Yes, plastic, but how strong. I will note that I do not have a dog, but a tank and a collar holds tightly on my neck, nothing breaks. But here is a tightening on it, with a jerk or a long stretch stretched. In short, if the dog is not Dibil, then take it. Cheap and angry, delivery fast, engraving bright.