Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Superbe !
It came very quickly. I liked everything very much. I'm delighted.
Thank you!
la verdad tardaron mucho, pero creo que fue problema de la empresa de entrega, ya que a mi país habían llegado bastante rápido. de todas formas son muy lindos
It came in 2 weeks and a half, very beautiful and neatly made, happy with the purchase
Loved, super cute and very personalized, recommend
Это шикарноспасибо Вам огромное❤️
Omg I could not believe my eyes when they came. They are so beautiful and they are really nice. I really reccommmend getting these and I am very excited to give them to my family
The product good approached perfectly on the female (14,5) and male (18) wrist. It came quickly
Very cool. I advise everyone, it came to Labinsk for about a month
очень классные браслеты, дату сделали ту что и просила)))
Très bien, livraison très rapide
I have already ordered several times these bracelets their material is very tough and they are very nice
The goods came very quickly for 20 days, despite the fact that there were New Year's holidays. Fully corresponds to the description and photo. The producer is polite in communication. Not the first time at him gas, comes quickly and everything corresponds
I liked it very much
i love it kinda small i hope it fit my boyfriend
I love them. They're perfect, definitely good store and I advise.
RRR
Incredibly perfect
The order arrived quickly and in good condition, product equal to description, the material looks good quality and the design is very nice. I recommend the store and hope to buy again.
AMAZING WILL BE BUYING AGAIN FROM THIS SELLER
Thank you very much to the store for such a quality goods, you can take it) I liked everything, that's only the chain on the male wrist is slightly longer, well, it's solved quickly in the right hands) in general, the goods are satisfied. I recommend the seller, replied quickly and clearly, sent the order not immediately, but had to wait until the inscription was engraved.
Bracelets really liked, well packed, quickly delivered and clearly worth their money, I advise everyone.
Comes for a month, very beautiful, but the inscription is small
I fell in love!!! Perfect flawless perfect!!!! It's fast ובצורה best marble, satisfied the