Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
definitely will buy more!
Very beautiful
Are beautiful earrings, quite liked, arrived early, and came very well packed. Congratulations
Splendid! Fast Delivery
Cool
Chic
Corresponds to the description, looks good, for such money excellent costume jewelery, Stones shine
Delivery to Kieva Rivno 3 tizhnoye, ob'egnali Kilka poshtok denied on the new poshti. Reviews of photos, viglayut yakisno, a little shy. Sini saw the track behind the green behind rahunok bielsh nasichenogo koloru. Ale nostiti will not, I pass Chi sell, Bo on the pity of calling not to sit normally at the whim, the earrings pull down to the bottom, I will not be It can be a special thing for the Moss Moss.
Очень красивые серьги, спасибо
Came earrings quickly, pretty, without flaws, look elegant. I recommend the store.
Серьги очень красивые! Классика на все времена,которая подойдёт для любого мероприятия! Пришли за 4нед. Очень довольна покупкой! Продавца благодарю и рекомендую!
Nice
Are cute, polecamciemna Green
Очень красивые, не отличаются от серебра.
Pretty Not small glitters are beautiful
Very beautiful earrings.
Earrings Super thanks and quickly arrived in Krasnodar
For this money just supesky, I recommend
Wonderful earrings. Correspond to the description. Recommend!
I liked these products very much, I will order it again) very beautiful earrings, I ordered not the first time
The parcel came very quickly, despite the fact that the store sent it for a long time. I liked everything very much, the earrings are beautiful very much. Thank you to the seller, I will still order.
Very accurate.store sent quickly. High quality product..I am impressed with the quality..I just love them..will order more..thank you seller..
Superovi. Shvidka delivery. Natural is not a fireplace. Definitely recommend.
Great earrings! I believe that really synthetic zirconium-there is a game of light in Stone. I took to a silver pendant with cubic zirconia-the combination turned out to be perfect! We went 2 months.
beautiful earrings will purchase again!!