Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
пришло быстро, с продавцом не общалась, насколько это серебро непонятно, но проба стоит, на пальце выглядит немного массивно, но в глаза не бросается
Es bonito
Кольцо красивое
I'm satisfied
Beautiful
Very good! Recommend! Excellent quality ring. The store sent the order very fast. I am very satisfied with the purchase. Thanks :)
All perfect.
Exelent very beautiful
Ok
Delivery two weeks in Tatarstan. kolechko cute. worth something like a sample. let us see what happens when wear it. thank you to the store)
Very pretty,just like the picture.
I'm very happy with the purchase. Everything glitters. I bought 11.11 shares, and I got it today. There's not much late for the flights. In general, everything is fine. Well done!
Колечко шло меньше месяца, заказ сделала 31.12 ,а получила уже 19.01. Пришло хорошо упаковано,в маленьком зип-пакете и в пакете из пупырчатой пленки. Полностью соответствует описанию. Взяла размер 9,к сожалению,на мои пальцы велико,надо было брать 8
Perfect exactly as the picture
Precious no doubt repeat
Beautiful
gorgeous
Top class real 925 sterling silver jewelry. Very helpfull customer service.
Super, 925 silver, I really liked everything, girlfriends thought that they bought in the store, the store answers questions, sociable, two weeks delivery to Ukraine, everything is securely packed, you can not doubt, buy, I will recommend to everyone familiar!)))) Excellent, five stars!))))
Ring, silver, with cubic zirconia, from the brand jewelry Palace. Very gentle, neat, cute. But the statue. All the jewelry of this brand looks laconic and status, because here they use, as a rule, natural stones, and silver. I am very happy to purchase! By the way, I ordered here and sharmik-"witch". Awesome sharmic!! And a little earlier, two months ago I was sent earrings with Topaz from the same brand. I wear them without taking them off. In general, now this is my favorite store of women's jewelry. And to the store of 50 stars. Thank you.
All very well
Cool ring hope silver
A silver ring with the sign "infinity" is not just an original decoration, but also a wonderful gift. It serves as a symbol of unity, eternity, love, union and marriage. Delivery was 3 weeks, track tracked to the Post Office. The package is excellent, the store securely packed in a tight postal bag with a navel, in which all my jewelry lay. The ring itself was in a zip bag. I really liked the ring, it was done neatly and qualitatively.
It's smaller than expected, but very nice, everything perfect as in description
A nice ring made of silver with a symbol of infinity. The ring came packed in an individual package, there was a leaflet of the brand. The ring is available in four размерах-6, 7, 8 and 9. I chose size 7 for myself. Suitable for size 17. The ring is made of 925 sterling silver. The sample icon is worth it. It looks very beautiful, the symbols of infinity are close to me, so I really liked the ring, I love this symbol. It is not large, light, executed qualitatively. On one side is decorated with small cubic zirconia. Looks a ring is very cute and gentle, it is inexpensive, I recommend looking closely.