Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good!!!
отличная штука, аккумулятор мощный, сухую траву стрижет хорошо, с длинной насадкой мощности немного не хватает.
Отправили быстро, очень долго доставляющая компания везла товар по городу (постоянно переносилась дата доставки) Товар доставлен курьером на указанный адрес, коробка в ужасном состоянии вся рваная, мятая- для меня не критично, коробку в любом случае выбрасываю, кожух от ножей оказался треснут - огорчило Кусторез работает, все ок, единственно нужно самостоятельно купить переходник чтобы аккумулятор заряжать, т.к. тот который приложил продавец - не подходит
Стригут ветки не очень толстыерекомендую
Качество супер. Работает отлично. Рекомендую не пожалеете.
두가지 종류의 기계 모두 만족. 평소 아쉬웠던 부분이 해소됨. 세번정도 사용했는데, 고장나지않고 오래사용할수 있길 기대함~!!!
Отличный помошник для садовода.Одна проблема-отдельно аккумулятор очень дорогой...
СПАСИБО!!!
Товар сделан неплохо. Осталось проверить в работе
Доставка 5 дней. Инструмент огонь
Супер машинка
заказ был отправлен из Китая по территории РФ доставка курьерской службой DPD до двери. Триммер был заряжен, поэтому сразу проверили в деле: подстригли несколько декоративных кустарников , а потом поменяв насадку подстригли газон под кустами и вдоль бордюров. Впечатление - КЛАСС. Покупкой довольна, рекомендую для использования в саду и на даче. Спасибо продавцу.
Вполне качественный инчтрумент, только не ясно есть ли встроенная защита от перезаряда аккумулятора. Упаковано в обычную коробку, служба доставки ее сильно повредило, но к счастью триммер не повредили. Продавцу - упаковывайте коробку надежнее.
Заказала 10.08 принесли 13.08. Заказом довольна. К покупке рекомендую. Траву убирает на любую высоту. Для формовки кустарников подходит идеально. Все ветки, которые подходят по диаметру срезает. Аккумулятор заряженный пришёл.
Delivery is very fast. Checked in work-it's OK. The battery is charging. Recommend.
good
Delivery by courier to door. She arrived in Belgorod in six days. Works as expected
7 days delivery. Works. Gear metal. I haven't tried it yet. I recommend the store and the store.
Thanks store!!! I'm very glad this is luttor Garden, checked in work, the grass is shaving clean, branches cut in a moment the thickness of branches 0,8mm beret, quietly works light and comfortable thanks to General recommend take it!
Delivery from Russia 5 days to Nizhny Novgorod by courier to the house. Works well. That would burn the battery it must be removed, which is not very convenient. The store put the adapter to charging, but it does not fit our sockets, but it's a trifle.
On Thursday I ordered on Sunday already brought home, everything corresponds to the description, in appearance a very high-quality device.
It came quickly, in a couple of days. Haven't checked yet
I didn't expect that. Small and remote. Thank you store. 5 days to Rzhev
Just a super tool!!!! Delivery fast, brought home
Order from Russia came in 5 days. In the case, the device was checked. Works qualitatively. It's a good haircut. Batteries last for an hour. Assembly, convenience at altitude.