Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love him too much, great product! Delay in shipping to Uruguay, understandable by the covid.
In Voronezh, the order came in 16 days, a very beautiful and high-quality decoration :)
It's as described. It's very nice. Because of the wreck it cost me, it's not bad. He ordered I made it 28/9 and 15/10 has arrived. Shipping pretty fast.
Great as on the site very nice and fast delivery
הסט של השרשרת והעיגולים הגיעו באיחור אבל הם מהממים ויפים בדיוק כמו בתיאור שלהם ממליצה מאוד !
на фото не передается как оно блестит, немного закручивается у шеи
volvere a comprar... buen embalaje... rapidísimo
i truly love it. it took longer to get me but it worth it
Very nice the set, although the packaging comes in bag, is a little delayed shipping to Colombia, but this one did come in good condition thanks
Super
Just fine, it is gentle but at the same time, not flimsy is made very well, looks chic fit for any outfit does not comfort the image, looks soft and exciting on the neck. I came very quickly. recommend.
ordered 13.05.2020, arrived to UK on 07.07.2020 lovely, elegant set. see photos
Very happy with my purchase! The set was very carefully wrapped, and upon arrival it was stunning. Shipping was pretty quick too to the United States. Would recommend buying from this store again.
Nice necklace. Quality is not very inexpensive.
Fashion jewelry beautiful consistent with the description I am very glad you can't powiedziec about the delivery time. Shipment had be for 27 May and has come only today (18czerwca)
Gyönyörű
I love it is beautiful even prettier than in the photo the only problem is that it comes only in one sachet doesn't bring a box or a cartonite of position yet I recommend it
The set is just space, hope the wedding dress will suit. Thank you very much store
It's just the way it looks in the pictures.
Thank you for gift earings.