Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonder
Fast shipping thank you. Ear of free health development and happy life.
There are no complaints about earrings and stones, the quality is good. In stock factory when shipping mixed stones size, instead of 1,5 carats put 1,0 carats. I noticed immediately, contacted the store, found a mutually acceptable solution. In general, everything ended well, I recommend the goods and the seller.
Very beautiful. Shine just super. Certificates for two stones. Super.
Came to Moscow for a month! Stones chic, from the trousers do not distinguish, the jeweler familiar said not to distinguish) but I have small ears, I want less, these are ready to sell 8-919-993
Серьги очень красивые. Блестят. Соответствуют фотографии продавца. Застежка хорошая, крепкая. Получается «скромно и со вкусом». Покупкой довольна. Рекомендую.
Very nice nails, the stones are sparkling, sent with Certificate and very nice box. I recommend this store.
Great quality great product ans service really professional
Earrings luxury!!! I have an armed look, stones can not be distinguished from diamonds! If the lock would be on the screws would put an estimate of 10!
Very beautiful earrings! Came with certificates, 3 boxes. They look like diamonds, they shine very beautifully. Very noble shine. I highly recommend the store and the earrings, who doubted.
Earrings really liked. The fasteners look cheap. The pin is long, at night the earrings have to be removed. I'll go to the master, I'll shorten it. Price and quality are excellent.
The earrings are very beautiful, came on time, very securely packed, certificates for each stone, did not check yet the truth, shine as well as a diamond, in the photo, the comparison comparison
The Earrings are really fantastic , they’re so beautiful that if you compare with the diamond you see no difference so if you cannot buy yourself a diamond be sure that nobody will I understand that this is not a real diamond. Really recommend this store
Beautiful earrings! Recommend!
Excellent quality, beautiful stone. Thanks!
Good, but it was necessary to take 1 k and not 0,5. Not enough. Unless for every day as an almost invisible accessory
Хорошие СЕРЬГИ, взяла 1,5 карата, часто нужно протирать, тогда больше блестят
Very beautiful
veramente stupendi. con garanzia
Well packaged the store answered all my questions honestly I will also take the necklace
Autumn beautiful
Серьги прекрасны. Качественные застежки и крепление камня хорошее. Яркий блеск камней. Взяла 0,5 , размер отличный на маленькое ухо. В Москву пришли за 2 недели.
Excellent earrings, sent cases as a gift, certificates are attached. Decorated very well, Stones shine like diamonds! Thank you
Earrings are very high quality. Clasp is strong, fastening on stones are good, the stones are beautiful-beautiful. In the photo compared with a diamond of 0,5 carats, the characteristics of 3/5: a ring with a diamond in the middle, earrings on the sides. Earrings are very worthy, but from the diamond differ noticeably (in the light of another shine).
As described. Tests as diamond.