Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came quickly, while everything is fine, the color did not change.
great product
arrived in 21 days. looks very very nice.
It came quickly
شكرا جودة جيدة
A beautiful ring, even very.
bonito no tanto como en la foto pero esta bien.vino rapido. VENDEDOR RECOMENDADO gracias
Very good product arrived in pleasant times surprise a gift in addition to the package too bad that there is no storage box or box to offer but it does not matter at all I recommend this store
cool rings
Parcel the. They left at my building fence. Where anyone could have taken it. I wasn't marked but the ring is. Perfect.
Bon produit et bonn états
Кольца клёвые, но вместо заказанного размера 7.5 прислали 8, жаль
Es hermoso! Pero me quedó muy pequeño! Llego en 20 días
beautifully
nice.very accurate
thank you nice piece of jewelry.
Ordering second time from this shop. The ring is beautiful and is very good quality. Came very fast to Ukraine. Looks much better then on the picture. In love with it
Очень красивое кольцо !!!!!! Можно носить как два !
I bought 2 but the store has to give me 1 gift This is my 3 th order. Thank you
Very cool rings to Rostov reached 9 days, and it's on New Year's holidays)
Very nice and its clour didnt changes
If you are 6 I advise you to order 5/5 it seems good quality I love it
Super everything as in the picture, all 5 stars
Veldig pene ringer. Har singing molds ring om hvor Lenge disse holder, men man Vil pynte seg med fleet ringer som om Ser Litt eksklusive så he disse inside for.
Excellent ring, thank you very much