Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bathrobe is very cool! Pleasant and soft to the touch. Delivery fast
Quality fabric, I'm satisfied with my order, thanks store.
Corresponds to the description and reviews-thin, fits
Great gown, good quality, exactly as described.
I have a height of 156 and the size S on me looks like a dress with a smell. I like it
Many thanks for the goods received! Everything is fine! Absolutely corresponds to the description! Quality is fine! Delivery fast and packing is excellent! I buy from this store not the first time! I recommend to everyone from the heart! Be sure to order more! Nice to have such decent and responsible suppliers! thanks a lot for received goods! Everything is fine! Completely consistent with the description! Perfect quality! Delivery is fast and packaging is great! Buy from this seller is not the first time! all heartily recommend it! I will definitely order again! It's nice that there are decent and responsible suppliers
Fast shipping. Nice fabric. I recommend
Sewn neatly. Composition-viscose. The material is thin, strongly stretches, the body is pleasant. The size s on my 44 sat back to back.
Better than expected
Excellent dressing gown, purchase very satisfied, order without hesitation!!!
PERFECT!!! Will order more
I order the third time, the robe is super! Fabric modal
Exactly as shown. The size chart is correct. The fabric is of good quality and the overall appearance is fine. I have not contacted the store. Very fast delivery.
Отличное качество, хочу второй комплект!
Огромное спасибо за полученный товар! все отлично! Абсолютно соответствует описанию! Качество прекрасное! Доставка быстрая и упаковка отличная! Всем от души рекомендую! Обязательно буду заказывать еще! Приятно, что есть такие порядочные и ответственные поставщики!Thanks a lot for received goods! everything is fine! Completely consistent with the description! Perfect quality! Delivery is fast and packaging is great! All heartily recommend it! I will definitely order again! It's nice that there are decent and responsible suppliers