Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All is well. No for a pocket handle. There are two large, you can purse and business cards, paper.
Ordered 11.11, and already 30.11 backpack arrived. My husband liked it. Sewed good, let us see what happens when wear it
Delivery 20 days. The material is very dense. All seams are even. Threads do not stick out. Quality at the level. Recommend.
Cool backpack. Fast delivery, ordered 23.11, 01.12 brought a courier to the house, ordered from Russia. hard back, comfortable straps. The store was not contacted, there was no need. Seller recommend!
Strong, reliable, beautiful. Fast delivery. store recommend.
Good quality backpack, brought home. Seams are even, there is no smell
The order is satisfied, the material is quality, a little heavy... It came quickly... Less than a month... How to wear-time will show
Backpack in the Perm Territory arrived in 12 days, ordered 11.11. Came 23.11 courier brought to the house, all in excellent condition, the husband is satisfied, thanks to the store and the store.
The product corresponds to the photo, the quality is good, the capacity is 29L, there are 2 compartments and 1 pocket outside, the fabric is water-repellent, the straps are durable. I reached Smolensk in 1 week, delivered by courier to the apartment. For such a price I recommend. Thank you.
The store sent the order from the site-11.11 ordered-18.11 The courier brought. The packing is intact, the backpack is whole and corresponds to the description. Cloth is dense, the seams are even, the backpack is roomy. Thank you for the speed and delivery!
The backpack arrived in Mo for 5 days, the quality is excellent, the seams locks small interior details are all smooth, everything in the topic, sits on the back, does not stick out like a hump honor 16 "fit in with a margin. From the lack for me only few echeek in a large compartment, but it's picky, in small there is a split into two halves stitching the type under the mouse and charging. I'm wildly happy with the purchase, the size as I imagined, the quality exceeded expectations. Thank you all, good and light!!!
I needed a small, neat backpack. I brought the courier on the third day after the order. After several days of operation, I can say that the backpack is excellent, then what I needed. I took it to go to work with him, the bags were tired. I was very pleased. In the reviews write that the internal content of the backpack is different from that in the photo, citizens-comrades carefully see the description of the goods, there are two versions of this backpack and what kind of case you will be sent to this case, the store also warns about this in the description of the goods. I personally did not bother with this difference in the inside. The seller and I recommend it. Take it will not regret it.
very nice product with excellent package and delivery.
Quality backpack, zippers close well. Fast shipping by Courier
A week before St. Petersburg, the courier delivered to the doors of the apartment, a regular backpack)
super fast delivery. just got it. first impression: great, like it so far. things I did not like: it is noisy(a:the zipper handles are metal, b: front pocket metal handle hits plastic thing onthe side and it is really noisy, so I hid the handle inside the pocket...), side pockets are nets, so they are transparent, exposing my used plastic bags) straps are connected to the horizontal bar on the back, not the top of the back. it is better to wear it up, I like to wear it lower, will see how it works. positive: materials are good,feel is good.
Delivery lightning!!! Backpack is just a bomb!!! Definitely recommend and the goods of this brand and store. Everything corresponds to the declared seller. Quality at altitude!!!
Посылка дошла за неделю, сшито аккуратно. В общем всё Ок, спасибо продавцу!
Very satisfied with the order!! I will still order! I recommend the store!!!
Quality at altitude!! The size is the most. Brought in 2 days to Korolev Mo.