Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel came very quickly. The quality is excellent, I'm happy. Good sound, both when talking, and when listening to music. Seller recommend.
Excellent headphones, the sound is excellent quality maximum time without undercharge 7 hours of work (listening to radio) which is very happy, enough for working time, charging boxing enough for 3 days I did not lose with headphones, who doubts-take boldly for such a price of this sound quality can not be found, in talk mode-the companion hears normally (the sound is slightly muffled) the build quality is good. Thank you.
Everything works, in principle for its price 5. the only one was not one rubber.
It came in 10 days, everything works. The sound is not loud.
Really liked, connected immediately, sound good, complete with inserts of different sizes, delivery 2 weeks!
Thank you very much received the store recommend
Honestly, I did not expect that for 560 rubles will be very not even bad headphones! I certainly am not miloman, but the quality was satisfied. After full charge of the ears, worked 5 h 20 m, charge a little more than an hour. Track tracked, got to perm in two weeks.
The shipment was very fast, they listen very well and fit perfectly into the ear. I haven't tried battery life yet, but it doesn't seem to ever complete the total stripes.
Article as reported and seen in the description. The box is a pass, it gives you information by led of the load of each earphone and the percentage load of the box, which can be charged with usb and also charge r any device via a usb 2.0 that carry, it won't charge your cell phone but in an emergency it will give you a break, Very useful. Do not be the first airbuds I have and I have to say in compatation with the others that these are heard very, very good. Delivery time 2 fair weeks, very well very happy a hit.
Very handsome, it cost me a little bit to pair up but the supplier sent me a video and it looks like everything works and perfect, good quality
Great, they work. To perfection, perhaps the only drawback is that hands-free smells very low to the receiver of the call. I arrive in time, good sound and with power Bank. Although from 50% they no longer charge the mobile, but molan
Quality price pretty good, sounds great, the bateri to hard enough, will buy again
Externally, all the rules. Stand on charging, the indicator works. Have come already since 83% Design top, small, light, comfortable-for me. Maybe someone on the contrary will not like it, but the primary test drive passed on Hurray. After full charge, everything will become clearer ..
En el poco uso que aún le he dado, puedo asegurar UE da un sonido excelente y el material bueno, es tal como lo describen.
Los estoy probando y suenan genial. El tiempo de espera ha sido un poco largo pero con las circunstancias actuales debemos ser comprensivos. muy bonitos y la caja protectora tiene una calidad buena, la relación calidad precio es perfecta. muy contento.
se escucha muy bien el producto llegó bastante rápido probé a conectar por bluetooth a mi dispositivo móvil y enlace bastante bien y se escucha en los 2 auriculares correctamente y volumen bastante agradable. además se encaja muy bien en el oído los uso para correr y no se caen para nada. y es muy agradable. visto el funcionamiento, el precio y el resultado volveré a comprar más dispositivos igual a este vendedor. muchas gracias estoy encantando con él.
geniales. sonido nítido. se puede llamar directamente a través de los auriculares pues se conecta al asistente de llamada de Google mediante toques en el auricular. los auriculares táctiles, es decir, no tiene botones, las funciones de encendido/apagado, pausa/mute, llamar y rebobinar canciones, es mediante suaves toques con yema del dedo. vienen en su caja con el cable de carga, el manual de instrucciones (solo en inglés) y dos tamaños más de almohadillas. se conectan muy fácilmente la primera vez y después de conectan automáticamente. viene muy bien protegido en plástico inflado tipo globo. falta ver lo que dura la batería, cuando lo utilice de seguido y sepa la duración, escribiré para contar si todo va bien y cuánto tiempo tiene de utilidad.
Me gusta mucho, gracias el vendedor
Muy bien envuelto llegó rápido, se escucha de lujo, enseguida cargados muy cómodos y prácticos
muy bien embalado!! los acabo de probar sonido bastante bueno, viene unos ajustes para que se adapte a tus oídos!!me a gustado mucho