Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, the color of the dial is much darker than in the photo, the bracelet is very good, the day of the week in English, took on a gift, there was not a box
It looks great, I really hope it's the quality they show, I liked the closing system, it looks very elegant and my husband liked it. I didn't like the packaging, it should at least come in a box.
I received the parcel. the watches work. Appearance worthy. Packed is not very reliable. But whole. So far I advise
Wonderful product. They look solid for their price. Glass flat I just do not get one of the numbers at the bottom of the dial, I hope soon I will not notice this)))
Product the first very beautiful, looks good quality, will depend on good working days to come,'re worth
This goods arrived quickly and OK. Seller is very good and thank you.
Very nice only the date can not be adjusted
Thanks to the store, the parcel is satisfied, sent quickly in 2 weeks reached the parcel, the hours are class
I have had many hours from China but these are the best!!! On the hand look chic! I like the bracelet most.
Delivery in two weeks! Watch wyglada Ladnie but not wyjatkowy. It comes dosc precisely. For zdjeciu this watch one grille is 1x1cm
Удобно .Быстрая доставка. Спасибо продавцу.
Super! 2 links have removed and generally beauty! Thank you
Было бы все хорошо, если б ещё и дни недели были б не на китайском Пришли очень быстро меньше чем за неделю заказывала в пятёрочку а не на почту
All is OK watch good, only Chinese calendar
The goods look very high quality! Come quickly! I recommend the store!
Super produit
Good quality watch, very good price, Thank you, very good store, A+++++
All norms
good
Very beautiful thanks to the store for the accuracy of the description and quality of the product
good
Часы отличные, доставка быстрая. Рекомендую.
Received watch with told time
I ordered a watch for my son, solid, beautiful, but as you see the bracelet is large. On the wrist 19 cm the watch is large. I did not communicate with the store.
For such a price-beautiful watches!