Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All OK, Power worker. Delivery is very long, even in 80 days did not fit. Not recommend.
Everything is super!!!
Ordered this powerbank along with the charging cord on November 11, 2020, the order was shipped by SDEC, so he went for a very long time (finally the Russian post office has a worthy competitor), he took his order at the office of sdek on January 25, 2021. The battery was charged about 80%, the exact value is unknown, because unlike my old turn Bank, there's no digital scoreboard here that could show these data. Perhaps the manufacturer thought that this option is useless discharge of the bank, so excluded it from the design. The workmanship is excellent, nothing luftitis, the connectors of the cords are included in the nest tightly, nothing creaks, weight of the bank is exactly 607 grams. Charging cord in good quality оплётке. While everything is fine, I'll add the feedback after testing.
Very long delivery (72 days). Delivered to the apartment by courier. The track code was tracked, but with big gaps in time. The quality of doubt does not cause, everything is neat. The appearance is pleasant. Side ends are glossy. The top and bottom are matte and very branded. After taking in the hand immediately remain a trace, it is too annoying. By weight 650 grams. I thought I 'd take it with me on trips, but I doubt it. After the autopsy showed a 75 percent charge. Control by LED indicators. This option is not very convenient. The cable was not included. Works quite well. I checked on the phone charge. 50 percent charged minutes in 30-40. I am generally happy with the purchase. A slight disappointment of course is due to the margin and indication, but it is not critical. I recommend the product, but it is better to take a white color because of the margin. Product and store recommend. Thank you.
Very good
Товар заказал 12.12, получил 26.12. Быстрая доставка(из России), продавец сразу же отправил. Присутствует запах, без царапин, не б/у, пришел заряженный на 75%, упакован в пупырку, внутри купон и стикер. Есть юсб вход быстрая зарядка на 2,1 А. По весу тяжеленький, маркий(остаются следы от пальцев) надо брать чехол и сумку отдельно, без провода(к сожалению). Норм банка сойдет на дорогу.
Delivery fast, Courier sdek brought home. The unit itself is certainly powerful, 700 grams weighs approximately, made soundly, packed as always perfectly, baseus has the highest grade packaging. Came charged, there are no complaints to the goods. Original, supports up to 15 volts. I'm very pleased, this is a very necessary thing, and for me in general indispensable. I wanted to add that the case is made of very good and strong plastic, on which fingerprints are not visible, always clean and neat. I order from baseus for the second time, I really like their products, well done, do it on conscience and quality so to speak.
Super Charger! I recommend to everyone! Delivery only 2 month
Excellent, but heavy as a brick))) 700gr almost. Quality is excellent! I brought a courier. Thank you.
Great power bank. Heavy, 620 grams. The volume is clearly more than 20 K, compared with another bank. 5 connector-2 for input, 2 for output and 1 for input/output. There are Type C. Side charge level indicator light of 4 bulbs. Good stuff. Delivery by courier to door.
Delivery in 40 days by Courier (Mozyr) Did not expect such a heavy (600g), ordered for $17,8, for your money, an excellent product. I recommend the store, sent the order quickly and quickly (Courier)-nice)
Все хорошо , шёл долго два с половиной месяца , но вот только пришёл , по ощущениям очень даже хорошо , в роботе проверим как оно на самом деле , спасибо
конечно шёл товар долго из-за ковид 19 но всё отлично всем респект
Es pesado, pesa más de 600g, pero la calidad es buena, permite cargar dos dispositivos a la vez sin problemas. El envío ha tardado más de 1 mes
Great believe bank, in MOS. OBL. The deposit was 5 weeks, the normal delivery time. Heavy that I really like high-quality materials, through charging no it is when the power bank itself charges and charges the connected phone to the field as well as fast charging no but I don't need her, the charging time and capacity of the testosterone measured in the photo can be seen, charged 50 Watts with a charging unit and the wire was from yugreen, A very high quality brand vplan everything, if the wire wakes up with a less cawn conductor I think it will be charged even longer, A week from it you can wake up to charge the iPhone XR even remains, took for 1300₽ here saw reviews and for 800₽ took with a coupon, but at the moment the price is 2000₽ that a little bit too much, 800₽ add and take the jar from romoss for 40000 amperos and with fast charging, in general, the store changes the price, still there are all the necessary connectors, even lightning aifonovsky, I recommend taking if I do not complement the review means everything is good
Delivery fast turned out, thought the charging cord is there, but alas, you have to buy
Здравствуйте! Наконец-то получили банки. Заказ.. шёл...полтора месяца...долговато.До Южного-Урала. Отслеживания не было. Поэтому...было сомнение в честности продовца. Молёха... понерничали. В переписке он убеждал что всё в порядке..(заказ идёт). Дочка довольна пока тестирует. Пока все работает..Дальше время покажет..Позже отпишусь.
In life, White looks much better than in the picture. Give the impression of a quality thing. In this regard, I am very pleased. IPhone 11 charges full 4-5 times. Fast charging works. Came on time, the packing is good. There was no need to communicate with the store.
The product itself is satisfied. Came charged 6A 75%. The store is not happy. Sent the goods only on the 3rd day. The order was 1.5 months. The goods were not tracked. The seller-I do not advise.
Everything is received intact. Heavy. Baseus is always excellent quality.
До Рязани за 10 дней. Курьером. Вроде рабочий.
Тяжёлый. Заряжает и заряжается. Корпус покрыт софттач, торцы глянцевые.
In tracking, the parcel did not appear at all. The girl from cdek called, that the courier will be on the next day. The courier brought earlier than SMS, from cdek. Everything is Wonderful after the new year! The package is whole, the bank works. Good have Type C connector!!!
Great Bank I really like
The product is satisfied, charged for 3/4, the only drawback is the brand body, but the price of the goods is +. After tests, I'll add a review. The store is credible.