Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery. Good product. I recommend store.
super
I regularly buy baseus products-very satisfied with the quality. This holder holds well even on the surface of the torpedo of the car.
Sturdy, well built unit. Holds my iPhone 12 rock solid
Very strong.
Szuper
Produto muito bom. Boa fixação e firmeza. Excelente qualidade, não esperava menos da marca.
Very accurate I like it
Sent the parcel quickly. To minska-51 day. Quality baseus.
19-01-2021 received in good order and neat. Phone holder looks good and neat and sticks well on the window with the suction cup . Picks up Samsung S9+ well . I put it in the car front because it is convenient for navigation via phone . Found it not so expensive. Seller again Thank you I hope the quality lasts longer as per your terms and conditions .
To the store, very fast delivery I recommend pradovets, the product is just super recommended to everyone more thank you
I liked it well, it does not give up, it came within a month, the store sent the next day
Produto Excelente! chegou muito rápido! recomendo o vendedor!
Corresponds to the description. The only negative, with a thick cover there is no phone clip and, in the absence of a phone, the fasteners nap from vibration. I had to remove the clamp and put the magnet.
Fastening convenient. Quality is not fuflo
Product as described. All good quality. Price is fine in combination with quality. Soon received. All in all Top
Excellent quality except the sound when my car pass the bad road
Attached to the glass to death. Adjustable as you want. In any position it holds tight. Slightly rude ears, but not broken. Glad above roof
Chic holder. Comfortable durable. He's doing great. The negative is that it demands on uneven
Paid 23.12- 30.12 received, well, finally the Mail earned, horses on the motosani changed, walk))
Delivery is fast, quality goods. Recommend
good
12 days to Tel Aviv. Looks good. Let's see how it will hold.
Norms
clever!