Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 starts. Suplended superio quality product as always from Baseus. Its of very very hight quality. And as powerful as described. Highely recomended. It reaches to me in spain just in 3 days. With normal free shipping.
Little charger. Convenience that does not stick out from the cigarette lighter strongly. Charges as if not bad...
I take not the first time. Small convenient and powerful. You don't need anything else. Fast charging works. I definitely advise the goods and the store!
Cool charging. Small, comfortable. Blue light.
Everything is fine, it works, the quality is good. With the store did not communicate
It came very quickly!!!2 weeks in Tver!!! The product corresponds to the description!!! Products baseus itself in the world of electronics like Apple very worthy products!!! Starting with the packaging, the product itself is made qualitatively! The only thought that he even less than there is well on MM5 and so he was bought in the armrest BMW E90 of 2011 for Bluetooth Adapter) well, if anyone will be interested in this info, then the cigarette lighter gets up clearly and the lid closes completely hiding it) but again it seemed to me that the pictures show everything so that it is straight sewn with the dashboard) but this is not so MM4 performs exactly (minus only this one) let's see how long it will last! And so hard 5
Good qulity. Fast shipping. Works fast charging on phones that support it. Specially ordered baseus, because. The quality of the goods of this brand is high. I really like it. Quite a little speaks from the power connector-enough for convenient extraction, but not too much sticks out. I am pleased.
Works well, discreet and good quaallodade. Arrived in 19 days!
it's the perfect size for the back seat socket of my vw passat 2013. i didn't test the charging speed, but i have confidence that it's as described because all baseus products that i bought before are top quality.
Delivered quickly. Very miniature, from the cigarette lighter almost does not stick out. Amperage can not be measured, but fast charging does not pull.
Excellent quality, comes well packed. In my country I received it in 2 weeks.
Looks quality, packing, appearance at altitude.
Good quality and presentation, as always with Baseus products. The charger over comes very little from the lighter socket. It has a blue light that looks a little, but it doesn't bother. Recommended for a maximum output of 3.1A between the two connections
It came in good branded packaging. I did not even take home, I immediately left it in the car. The phone is charging.
It came in 2 weeks in Krasnoyarsk. packed well, works.
Well packed and perfectly conform to the description. Sticking out very little from the 12v car. Good quality as always for baesus products. I received the package 2,5 months after the question, slightly long
He arrived in 24H!. Well presented, lack of proof.
Object as picture and description. Working. All OK.
Works. Let's see what happens in the frost. In Ford Focus 3 got in, but not to the end. In general, satisfied, the workmanship is good, the backlight is not very bright, it does not bother at night.
The order is received on time. Thank you to the store for timely shipment and excellent goods. Seller recommend.
All as in the description, charger of good quality, worth their money. Delivery to Ukraine in 21 days. I can advise the store and the store.
Excellent, the size is small and occurate, looks very good.
Looks quality, packed perfectly, I will check the feedback
Great charger! I recommend it to everyone! Seller respect!
Everything is fine. Charging is faster than standard. Looks good.