Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect is the second I buy
very pleased with my order,like always.
Very fast he sent
It's beautiful, tiny, very subtle. It's a beautiful detail. As always, I will repeat
The details are wonderful! It looks very delicate.
Spectacular! It's beautiful. I loved it. It is just as in the photo I recommend 100% the product and the store!
A bit small but lovely!
Very delicate chain but nice
muy bonito,aunque la cadena muy fina,punto negativo porque no trae caja aunque si un saco par guardarlo
lindo
Ordered 13th February received 3rd of March in UK, lovely necklace.
Beautiful
I'm a first time customer and delighted with every piece of jewelry that I purchased from Bamoer. This specific piece is one that really shows off the designers' commitment to excellence, and that of those who craft the pieces, or else their buyer's excellent eye. Each stone is perfectly set and perfectly matches the others. Further, the designer left a little opening for each detail stone. It's fantastic on this pendant as it really allows this delicate piece to sparkle and shine. That's what really makes this stand out from competitors' similar items - the attention to detail and the beautiful design. It comes with a chain that is also well-made and the clasp seems very good & secure. I like how the evil eye stone design is paired with the hamsa hand in one pendant. It's a beautiful every day necklace that will also protect you eith thesw tradional protection symbols. I really love this and will likely buy another. I plan to always buy from Bamoer Jewelers.
Beautiful pendant, fast delivery. Thank you)
Beautiful but small
Very nice I recommend the store
Looks great. Came fast
Very nice, arrived earlier than expected, great
Okay. I'm a little late because of the Local Mail. but in the end it was solved. The quality is good.
As always perfect
fast delivery,thanks
She's very pretty, delighted with the product.
All arrived perfectly without any damage, in less than 30 days in thick woods South, excente product and very agile logistics, not taxed and the piece is very beautiful. Loved.