Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Es muy bonita y llego super rápido.
Beautiful, quick shipment
I charm the bracelet, it's like the description. I 'd buy back at the store
Perfect! Arrived very fast!
Beautiful, good quality. Good store. I arrive very fast
pulseira maravilhosaaa!!! qualidade incrível, só usando pra saber se é prata mesmo
Very pleased with this store. Beautiful items, good quality!
The bracelet looks very nice. I really like it. It looks exactly like the photo. Perfect size for my wrist(17cm). It looks like good quality. I hope it lasts long and if it really does I will definitely shop again. Thank you.
Es muy bonita pero no pesa nada. No creo que sea plata, pero sea del material que sea parece que cuando pierde brillo y la limpias aclara un poco pero no vuelve a brillar. Aun asi no ennegrece, volvería a comprarla
Super! The store sent the order the same day and the delivery was very fast, less than two weeks. The bracelet is executed qualitatively, conveniently worn, looks stylish and beautiful. I recommend both the store and the seller!
Very beautiful and high quality made. Delivery to Turkey 2 weeks, the store is sociable. To the product go bags for storage, sometimes gifts. Best seller of silver jewelry on AliExpress
Arrived very well packed and in perfect condition very interesting item and good recommend purchase thanks
It's sbsolutely perfect!! I love it
Lindaaa and wonderful, the size was suitable
But suck it!! I'm not tired of buying this salesman. I bought another 2 and I don't take them off at all and they're new. Excellent quality and authentic silver.
Perfect in silver!
Excelente pulsera! Excelente calidad, muy bomitamas que en las fotos! Me la han enviado.con un regalito! gracias!! había leído buenos comentarios y los confirmo! El.paquete ha llegado muy rápido, vienen cada una en su bolsa y además una bolsita para regalo. Recomiendo!!!
One of my favorite supplier! Good quality! Fast delivery and packed well!
It is very beautiful, ordered size 17 but is a little smaller than imagined.
so beautiful. good quility
Fast delivery, is genuine silver sterling
Love this store.
Very good product, I received it in good condition and in 18 days to Houston Texas
Adorei o bracelete!!! Muito lindo!!! Prata original